Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 301 reviews)); "fair just reasonable busy good pay" ((in 203 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 175 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 148 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jan 9, 2009

Senior Managment really fouled this up

Project manager

Recommend

CEO approval

Business Outlook

Pros

DHL Express has a great benefits package and at my level has a management bonus plan that really is a good incentive. Work / Life is not a problem for me - I do really like my job, and my mangement is supportive of my needs balanced against some travel and other work related needs - basically, I give my all to work and then on other occasions I step away.

Cons

The really senior upper managment in FL and in Bonn really did a poor job managing the US expansion and never changed course even when 2 or 3 years of doing the same thing didn' t have the desired results.

1.0

Oct 29, 2008

company that doesn't care about employees

Field service supervisor

Recommend

CEO approval

Business Outlook

Pros

none now, was much better when it was airborne, if they would have made moves thinking them thru without rushing this company would have made a name fore itself.

Cons

upper management is very disorganized, makes discissions without thinking out the ratifications.

4.0

Oct 10, 2008

Communication issues. Positive work-life balance.

Account executive

Recommend

CEO approval

Business Outlook

Pros

DHL's compensation plan, work-life balance, and quality employees.

Cons

The communication factor--during tough times they do not explain what they are going to do to make change. Rather they make radical changes that effects everyones careers.

Viewing 196 - 198 of 4,095 Reviews

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