Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 301 reviews)); "fair just reasonable busy good pay" ((in 203 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 175 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 148 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Sep 10, 2008

I would avoid taking a position in this company for the near future.

Director

Recommend

CEO approval

Business Outlook

Pros

They are starving for great employees to help them out of their current bind. Through Germany, the company has been supported financially, so they have been very fair to salaries and OK with benefits. My boss realized there was more to life than work, so I was able to take time off as necessary. The senior managment IS trying to communicate to their employees, but recently has been more focused on RIF and restructuring than listening/communicating.

Cons

Within the last year, the company has been extremely unprofitable and has been restructuring as best as they can. Career opportunities are horrible unless you jump to a different internal DHL company. Employee morale is low as most people are wondering when they will be RIF'd as well.

2.0

Sep 5, 2008

Working at DHL can be hazardous to your mental health.

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Some of my co-workers are the best I've worked with and deserving of respect. DHL also honors the work / life balance overall. It is enjoyable working for a global company and being able to interact with persons from many different cultures.

Cons

Senior management is grossly incompetent. Upper management seems to be prone to believing and buying into high level assessments (BS) without delving into any sort of detail. The morale is extraordinarily low and can be a drain to live in day after day. There is little direction or knowledge of the company strategy so everyone goes around trying to do the best they can but often inadvertently run up against another.

2.0

Sep 2, 2008

DHL is crashing down ,crashing down, crashing down!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

DHL had a decent recognition, and decent benefits. The recognition program was through a company called Cael. They say that they have temporarily removed this program due to budget issues. They currently have Cigna for medical, med life for dental and Spectera for the Vision.

Cons

DHL has not made any money in four years. The new CEO seems to have a plan of downsizing until they are profitable or until there is no more DHL in the US. There is a lack of communication between the different departments. People's opinions are not heard and people are gaining more and more responsibility with no pay.

Viewing 199 - 201 of 4,096 Reviews

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