Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 281 reviews)); "good pay and with incentives" ((in 212 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 117 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Low salary and micromanaging heavy workload" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Apr 1, 2024

Out of touch

Account executive

Recommend

CEO approval

Business Outlook

Pros

The people are great. Almost every person I worked with was genuinely a well intentioned, good human. And that counts for a lot. The company also invests a lot of time and resources in their onboarding experience.

Cons

Not necessarily a con, but the company is VERY operations focused. Investments are made in operations, not in corporate functions. Sales people lack the most basic prospecting tools available at most companies but are expected to perform at a high level. Also, the sales compensation is insanely complicated. 1+1 does not equal 2.

2.0

Mar 23, 2024

Good place for money

Field sales

Recommend

CEO approval

Business Outlook

Pros

If you wanna earn money, yeaaaa..

Cons

Unfriendly culture. Toxic colleagues. Stressful environment.

1.0

Mar 14, 2024

Wouldn’t recommend a job here

Ops processor

Recommend

CEO approval

Business Outlook

Pros

Holidays and Bank Holidays included Had big days out with people

Cons

Disrespectful management team except from a certain one who was lovely and she was only temporary - manager of day shift was always gunning for me and never liked me got the impression he was chuffed for me to leave Teamwork is a joke, others get away with almost everything but paid the exact same wage Your opinion doesn’t matter or the way you feel, they only care about the freight getting out the door on time In my role there was plenty to do and there was no appreciation. Many people with no signed conflict of interests was very visible throughout the shift. Management very much favoured certain people Investigations weren’t taken seriously and not much documentation taken by management Management didn’t know how to manage people and never saw your service centre manager

Viewing 235 - 237 of 4,096 Reviews

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