Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 281 reviews)); "good pay and with incentives" ((in 212 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 117 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Low salary and micromanaging heavy workload" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jan 31, 2024

Good people trying hard to please Management

Senior manager

Recommend

CEO approval

Business Outlook

Pros

If you are flexible to move your home and family you can promote fairly quickly. Good Healthcare. Good people in general.

Cons

White middle age men rules the management. Women are generally treated like admins no matter what their job title is. Old fashion. No transparency in terms of pay scale. No matter how much the company grows you are always in crises mode. Unrealistic targets and goals (not SMART).

1.0

Jan 21, 2024

Good Pay - Bad Management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Fair pay and a nice canteen

Cons

Moving goal posts constantly. This department made me work without talking and I was timed on toilet break

5.0

Jan 10, 2024

Good

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Best place to learn more and maintain work life balance

Cons

A lot of work for Project Managers than other roles

Viewing 241 - 243 of 4,096 Reviews

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