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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Sep 16, 2022

Poor management

Recommend
CEO approval
Business Outlook

Pros

Commission is good an job isn’t hard

Cons

Management micro manages you, base pay is terrible and depending on your Area is dictate how much the politics of the company will Dictate your future. Also management will hold you hostage if you don’t have proper KPI’s even if those KPI’s don’t get you paid

1.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Worked mostly independently, vehicle and fuel card provided, plenty of overtime hours.

Cons

Absolutely horrid, slimy and incompetent management, lowest paid delivery drivers as compared to our competitors, dysfunctional equipment, operates on a penny budget and will not supply drivers with necessary supplies (examples include charge cables for phones, insecticides for German Cockroach infestations in vans, air pump for flat hand cart tires). Good luck trying to find an extra battery here if your scanner dies. Fought for nearly six months for reimbursement for a spare key I had made for their van when I was locked out; despite submitting my receipts directly to my supervisor who was just as shady as the rest of management at this place, and conveniently lost the receipts and copies subsequently submitted. And then to try and get us couriers to work over the weekends to make up for managements' shortcomings and sugarcoating it as if it were a privilege to use our time! This company is absolute garbage, and everything within is a contradiction. It is a shame that their foothold internationally is that much greater than our competitors...

Viewing 274 - 276 of 4,096 Reviews

Glassdoor has 6,172 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.