DHL Global Forwarding, Freight reviews

The mgr I worked for was very "ghetto" and made it less than a professional environment. Some coworkers as well, but majority were very friendly. Work load was heavy but doable, depending on the person. Schedule flexible, pay was decent, but could be better based on workload. My time there was "ok" so I could not recommend or deter a friend from applying. All I can say is the environment is somewhat high school and if you are an attractive, friendly female, you may have problems with certain female coworkers and mgr described above. If you can look above the pettiness, you may be ok...or better yet, be placed in a different department.

Incompetent operations, assembly line processes where a single file is ping ponged around the system touching as many as 9 departments in 3 locations. Customer service is a joke with each agent having 500-1000 unread emails at any time. Billing to the client is impossible to implement correctly; storage, misdelivery, and losses on files due to incompetence are the rule rather than the exception. This is disastrous for a sales person's commission. Portfolios are assigned with no understanding of the commission structure and often new sales people are saddled with portfolios that prevent them from earning ANY commission at all. Errors in the commission statements take months to address ; this is greeted with a shrug of the managments' collective shoulders. Expense reports are regularly lost in the manual system with no way to confirm receipt. The first indication you have that you will receive reimbursement is after 5 pm on the Friday before it is paid, which is two weeks after it's submitted. If your expense report is misplaced they expect you wait two more weeks for it to process. Sales people beware, they truly don't care about YOUR money.