DHL reviews

3.8

73% would recommend to a friend

(3,339 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 23, 2008
Recommend
CEO approval
Business Outlook

Pros

There is nothing good to say.

Cons

Senior Management doesn't have a clue. They only want "yes" people to tell them everything is great. If you say there are ways to improve things, you are not a team player because you think there is something wrong.

2.0
Jul 8, 2008
Recommend
CEO approval
Business Outlook

Pros

It's in a turn around situation. Therefore if one is interested in the risks asociated with a financially distressed company, there are a lot of opportunities to contribute. If the company can make a turn around in the US, the parent company, DPWN based in Bonn, Germany will provide a vast global network for a thriving business in the future.

Cons

People and functions tend to work in silos. Collaboration is difficult to achieve. DHL grew through acquisition and the integration of very diverse cultures has been very difficult to achieve. Additionally, there has been historical tension with the organized workforce. The new leadership of the company is somewhat mercurial. There actions are dificult to understand and accept at times.

2.0
Aug 18, 2024
Recommend
CEO approval
Business Outlook

Pros

salary is in the market level (it goes lower for many positions since recent years) full home office (it will be mandatory to work from office 2 days per week for everyone very soon)

Cons

- There is nothing called as internal career opportunity. This is the biggest fake presentation how company presents itself to the employees. If you decide to change your team, you must know the manager of the position you applied for from another project closely or with a relation of another person. If this is not a case and if the manager you applied for will not be behind you to hire you, your current manager will block your transfer immediately and you will be replied as unsuccessful candidate. I even dont mention the bloody conversation your manager will do with you since you try to leave the team. You should understand very well that this is not a global company where you can get transferred any suitable place if someone selects you. You are simply locked in your team. You can go out of DHL or start to get closer to the manager that you want to work with if you look for a change. If you see someone promoted or changing his team, rather than thinking directly "company is rewarding people. You might also get promoted in the future. Such a cool place!", try to learn the reasons behind how this was done. I can tell that there are several managers who doesnt block such changes but their ratio is too low. - There is no performance evaluation. Within the same team someone might be from the same country with a manager or might be smiling to everything since he is not technically proficient and with the first opportunity such people will be promoted for the technical positions. And before the promotion the managers will start to collect small projects that person did and inform the higher managers about those projects with exaggerated stories as "achievement". So you can do something on a daily basis but if the person who wanted to be promoted does the same, his name will be given to the directors and vice presidents and his name will be announced everywhere so that the company will create its own reasons for those unfair promotions. - I worked multiple companies so far and the most rude managers I have ever seen work in this company. They can try to degrade you with ugly jokes or they can constantly blame you with non-existing problems and once you explain the reality they will say "ahh,,, haa... okay okay" and disappear. If this happens every week a couple of times, you will understand how hard to work with such problematic people. - Company constantly sends you e-mails and trainings about DHL Code of Conduct which is a set of rules explaining how a DHL employee must behave to not make the company a toxic environment. Those rules are valid for you poor employees only. The managers will never hesitate to shout at you or behave as I wrote above. You can complain about it to anywhere, you wont get any result. - And the biggest minus point goes to Tobias Meyer who is the CEO of the company. Because all the non-senses above started to happen after he became CEO. The company simply lost its connection with the employees and managers turned the company into a Game of Thrones scene.

Viewing 28 - 30 of 3,339 Reviews

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