DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Dec 17, 2024

-

Recommend
CEO approval
Business Outlook

Pros

good benefit such as medical and dental insurances

Cons

Too many bureaucracy and feel stress

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DHL Response
1y
Dear Colleague, Thank you very much for your feedback. We are currently addressing the topics you mentioned and hope to implement improvements soon. We are pleased to hear that you are satisfied overall. Your positive response motivates us to continue investing in our employee experience. Warm regards from Cyberjaya, Your DHL Team Dear Colleague, Thank you very much for your feedback. We are currently addressing the topics you mentioned and hope to implement improvements soon. We are pleased to hear that you are satisfied overall. Your positive response motivates us to continue investing in our employee experience. Warm regards from Cyberjaya, Your DHL Team
4.0
Jun 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Environment is superb, hybrid, work-life balance very good.

Cons

senior manager & manager conquered by only 1 race

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DHL Response
1y
Dear colleague, Thank you for your positive review. We appreciate your feedback and are glad you find our company a good place to gain experience for entry-level employees. We also appreciate your kind words regarding the work environment, the hybrid work model, and the work-life balance. We believe that a positive work environment and a healthy balance between work and personal life contribute to the overall well-being and satisfaction of our employees. Regarding the cons you mentioned, we take this feedback seriously. Equality and inclusivity are core values for our company. The diversity of our employees is our genuine strength. We promote an inclusive work environment that values the diversity of our employees and in which everybody feels accepted and can be their best every day. It is our firm belief that diversity and inclusion contribute to our company’s success. Thank you again for your positive review and for bringing this concern to our attention. Your feedback is valuable as we continuously work towards creating an inclusive and diverse workplace. Best wishes to Petaling Jaya. Your DHL Team
1.0
Jun 12, 2024

I've seen better

Recommend
CEO approval
Business Outlook

Pros

Good people and okay benefits

Cons

Pay is crap, they demand the union negotiate everything even though the cost of living is through the roof. Management is clueless, they promote from within and 1/5 of them seems to have been promoted using the Peter Principle (google it). They play favourites and use extreme nepotism to staff. When they reroute they ask for feedback to their suggested changes and then just throw it away and do what they want and wonder why nothing is getting done. There is no customer service, ICCC is bull, as CS is the first department to steal staff from and the last to get any support.

Viewing 67 - 69 of 3,338 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.