DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 9, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Hybrid and flexi schedule arrangement, benefits , dental, optical , lots of training and certifications opportunities , ample of parking spaces. Good employee engagement

Cons

Political among managers. Micromanage and lack of profesionalism towards juniors. They preach about respect and diversity but upper management lack that culture. Some Teams seem to promote unqualified people and this person will openly take their sweet time in office instead of performing their task. While underpaid Graduate trainees will overwork and be micromanaged. Work not related at all with the job scope and team scope. Big team but only 1 person in team will be stuck with ad hoc work with the manager’s response that it’s part of their ‘KPI’. no team work and share of tasks.

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DHL Response
9mo
Hello, Thanks a lot for taking the time to share your experience with us. We are glad you appreciated the hybrid work setup, the benefits, and the training opportunities — those are things we are proud to offer and continuously improve. We are genuinely sorry to read about the challenges you faced, especially around leadership culture, workload balance, and team support. These are critical aspects of the employee experience, and we take them very seriously. Creating a positive and supportive work environment is a top priority for us, and we regret that your experience did not reflect the culture we aim to foster. We are committed to fair treatment and equal opportunities for all our employees. We have strict policies in place to prevent favoritism and ensure fairness across the organization. Our HR department plays a key role in upholding these standards, and we encourage all team members to reach out to them whenever they encounter issues or concerns. Thank you again for your honest feedback and for being part of our journey. We wish you all the best in your career ahead. Warm regards, Your DHL Team
5.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good working conditions, good pay especially for warehouse

Cons

Stressful sometimes but you got to do the job

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DHL Response
1y
Hello, Thank you for your positive review and for sharing your experience working in Dartford. We are happy to hear that you were satisfied with the payment and working conditions. Thank you for mentioning this. We offer reasonable and competitive compensation packages in all markets in which we operate. We wish you much success in your next job. But most of all, thank you for all your efforts. Your DHL Team.
3.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Was really good, I enjoyed it

Cons

poor pay, poor annual increase

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DHL Response
1y
Hello, Thank you for sharing your positive review of our company! We are glad you enjoyed your time with us and found it a good experience overall. We also appreciate your feedback regarding pay and annual increases. We understand that financial rewards are important for our employees. While immediate pay increases may be limited, we have various programs and opportunities for professional development and advancement. We encourage you to explore these options and discuss your career goals with your manager or HR representative. Wishing you all the best in your future endeavors! Kind regards, Your DHL Team
Viewing 136 - 138 of 3,340 Reviews

Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.