DHL reviews

3.8

72% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jun 30, 2022

Good company to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People & processes Openness from leadership

Cons

Salary might need to be reassessed

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DHL Response
3y
Dear colleague, Thank you so much for your kind words. It's a pleasure and a joy to receive your feedback. Finding, retaining, and developing great people is difficult. We're glad to hear that this is the case at your location. Openness is essential for developing strong bonds with your teams. The more solid the bonds, the more engaged and committed the team will be to achieving the goals and objectives. Regarding your salary, it is difficult for us to judge from afar because we were unable to obtain information on short notice. Please contact your human resources department and share your experiences or revision suggestions with them. Thank you very much for being a part of our DHL family and for your efforts to make our company the world leader in logistics. Your DHL Team
1.0
Jun 22, 2022

Absolute rubbish.

Recommend
CEO approval
Business Outlook

Pros

-The canteen is 5star cooking Michelin stars. -They spend money on random events instead of putting the money straight in your pocket. If you're trying to save for a house I'll say just for a deposit it will take you years on these wages after taking out expenses.

Cons

-Used and abused -They rush you and tell you passively-aggressively to get stuff done -They will never change the same old canteen food rotation so you constantly feel in a repetitive cycle like a robot. -This place may cause a mental break down but the money they pay will not cover therapy charges so be a little more aware. -Use the company for the money and ignore people telling you to hurry up because they can't force you to go faster and break your back.

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DHL Response
3y
Hello, Thank you for your input. You took the time to rate us thoroughly, and you expressed your dissatisfaction loudly. That's unfortunate, and we deeply regret it. There is a strong desire among our ranks to continuously improve every aspect of our organization. For this reason, we rely on our employees to come forward with constructive criticism and improvement feedback. We sincerely apologize for the unfair treatment you received, and we will strive to do better in the future by ensuring that all employees have a route for escalation when something isn't right. In recent months we have already worked intensively on some of the topics you mentioned to increase employee satisfaction. Of course, this doesn't always happen with the same speed everywhere, but we're working on getting a little better every day. We wish you much success and satisfaction in your next job. But most of all, thank you for all your efforts and patience. Your DHL Team
4.0
Jun 20, 2022

Good work environment

Recommend
CEO approval
Business Outlook

Pros

Fast progression in career advances

Cons

Long working hours at my site

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DHL Response
3y
Dear colleague, You make us proud with a 4-star rating! Thank you very much for being a part of our DHL family and for your efforts to make our company the world leader in logistics. Fantastic to hear that you are so passionate about your work and that career advancement is possible at your site. That is how it should be! Ideally, a company can only have as many employees as there are jobs. However, the amount of work is often not constant but sometimes varies greatly. That is the reason why sometimes annual leave will be frozen. We encourage managers to be aware of stress in the workplace and take steps to combat this before it gets out of control. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them. In the meantime, we wish you all the best and thank you for your excellent work! Your DHL Team
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Glassdoor has 6,444 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.