Deel reviews

4.4

87% would recommend to a friend

(1,972 total reviews)
avatar

Alex Bouaziz

92% approve of CEO

84% positive business outlook

Deel has an employee rating of 4.4 out of 5 stars, based on 1,972 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deel employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Deel offers great compensation for most of the world and a community of really talented engineers. People are generally responsive and communication with colleagues is smooth once you get to know everyone on the team.

Cons

Where do I start? If you work as a contractor, you'll find out their business tactic is not the only thing that's aggressive. There's 18 days of PTO, which is under what most countries in Europe offer. You can't take more than 5 (or something around that) national holidays. All of this would be decent, were it not for the policy of requiring special permission from an executive to get more than 3 consecutive days. The "flexible time" is not for the employee. This is a very important point. The "flexible time" benefits the employer. On my first day I was informed that I should install Slack on my personal phone and be ready to reply at all times, even in the evening. It's not a "fill your calendar with 8 hours of work" situation, it's a "fill your calendar with 8 hours of work and 6 hours of on-call, in case someone needs you". But well, you're a contractor. I wouldn't normally complain, but I was a contractor for other companies in the past, all of which offered much better terms (like your national holidays being respected, along with consecutive PTO without having special approval). This is not bad on Deel's part. Just below expectations. The real mess starts once you start working. I cannot and I will not speak for all teams, since I'm not sure how those are managed, but the team I was part of was incredibly disorganized. Even setting things up to start working is a very long and tedious operation, with things constantly breaking. You have to contact a lot of people before you can even pick up your first task. This can be quite common in a lot of companies, but it was something my manager complained about. "I was taking too long", but in reality it was something that was outside of my control. Documentation is not kept up to date intentionally since, as they claim, things change continuously and it's not worth it. This is one more thing that will delay you, for which you will be penalized. The tasks that I was given right off the bat required in-depth understanding of how multiple components operated. I raised this with the team manager, saying it would be better to ease me into understanding the entire project with some smaller tasks, but I was simply told I was wrong for thinking that, and that the team "depends on me". Well, as I had no say in this, I attempted these tasks. Since I lacked the understanding, I requested help. The people helping me (architects and team leads) were not on the same page. This is how I ended up re-implementing the same feature three times. And what did management understand from this? Maybe "our team needs to re-evaluate how we design systems together, so that we can produce high-quality work individually", or "it seems like we're going too fast at the moment, maybe we should slow down and review our strategy". No, the team manager looked at the Jira card, didn't ask for any explanation and simply stated that it's unacceptable to spend 3 weeks on a task. Throughout all of this, it felt like leadership worked against me. It felt like there was no accountability on their side. My experience has taught me that if those you lead fail, it's your responsibility to offer support and make things right. The way they "made it right" was by insulting me by claiming I'm not skilled enough at what I do and then firing me. "It's okay. This space here is for the best of the best, and unfortunately you didn't make the cut." No questions asked. It was unilaterally established that I'm not good at what I do, and that I'm the problem. For the readers, keep in mind that I might actually just suck at my job. It's their way of handling employee performance issues that's the problem, not the fact that they called me "stupid". I would not have these thoughts were it not for my past experiences. I was only fired one other time in my career, but it was a constructive experience. I felt validated, understood and respected, despite the fact that I was literally getting fired. Deel will offer you a job where it's "survival of the fittest", where there's no respect for your life as an individual and where management has no idea what they're doing. They pay quite well, though.

1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

-salary can be decent but only if your in the right department (they try to hire in countries where they can pay ppl as little as possible) -the fast pace of work is challenging and exciting to begin with but eventually leads to frustration and burnout as you realize there is absolutely no consistency or reliability

Cons

-Would often see unprofessional/rude comments in slack from managers and senior leadership. Even the smallest errors would be put on blast and multiple ppl called out and publicly shamed. -Didn’t matter how much you already had on your plate, everything was considered an emergency and you would be expected to drop everything to correct something that could be done later. Or multiple ppl would be tagged and distracted from tasks, to fix something one person could easily handle. -No warning or insight given on drastic job changes. We were lucky to get slack post. Often had to find out about changes after making mistake and then being told we did something wrong. -Lack of training or any kind of support for development. As mentioned, job would change with little to no warning, the most you would get is slack post the day of and be expected to perform with 100% accuracy. This was an unrealistic expectation and it was common to make many errors in a day. Over time this led to a lot of frustration with the position and constantly feeling like a failure. -Weekly one on ones with manager were useless and waste of time. They would ask me how I was doing, and call would be done in 30 seconds. There were never discussions about growth or goals and if I ever brought up an issue the response was always along the lines of “try asking someone else” -If you ever brought up an issue on a team call or questioned any announcement from management, you would be outcast. They would constantly ask for feedback but if you were honest you were labelled as a “bad employee” or someone who couldn’t handle “Deel speed” -Performance was purely based off metrics, it didn’t matter if you had an unrealistic workload you had to keep response times within SLA’s. They don’t care if you work 12 hours a day as long as your metrics look good. If you brought up how much you had to do and how it was an unrealistic expectation they would accuse you of not managing your time properly. -Unlimited PTO was not a perk. Work would pile up while you were gone. Felt guilty leaving co-workers because the workload was unreasonable when you were fully staffed, you knew leaving would be putting a crazy amount of pressure on other people. -The focus was always on adding new features to the product and client/employee relations would be left to the wayside. Growth is important but so is stability. Often features would be left behind by the product team and we would be left dealing with 100’s of complaints because something didn’t work or was broken and they refused to fix it because they needed to spend all their time working on the next new feature. It was incredibly frustrating and embarrassing to have to apologize multiple times a day for our product not working the way we had promised. We would constantly follow up to try and have issues resolved and it seemed like endless loop and was rare to ever actually find solution. -Most days struggled with anxiety attacks from the lack of stability and pressure to respond to everything instantly. You develop PTSD from slack and you never know when your going to get put on blast for something or get harassed for answers on a minor error or slip up. Also, the workload was never consistent and you would just have to pray that you would have a reasonable amount of tasks in a day, and that you wouldn’t be bombarded with side projects.

1.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Not much. One some days, the remote flexibility is nice but comes at the cost of being online all hours and on PTO

Cons

Immature Chaotic Leadership: CPO is disorganized, talks down to people, high-ego and perpetuates unprofessional behaviour. He fails to earn the respect that one would expect from a leader. This applies to the rest of the c-suite as well, many of whom come from Revolut and bring its toxic culture with them. Toxic Work Environment: Individuals may be publicly criticized and shamed on Slack. Minor errors are blown out of proportion and people are penalized. The c-suite is often erratic and issues commands on Slack, showing little respect for employees expertise or allowing them to do their jobs even if they are high-performers. No Autonomy for PMs: Even if you create a great roadmap with data-driven insights, it will not matter until the c-suite gives the green light, which is often based on a whim. Either that or you will have multiple disruptions to the roadmap cause the leadership is not strategic. The best ideas don’t win, politics does Absurd Work-Life Balance: You are expected to work 24/7, not just 365 days a year. If you do not respond on Slack fast enough, management will hassle you on WhatsApp. The Unlimited PTO is not true. Approval for PTO is difficult to come by and often declined or negotiated to fewer days. Product teams are on weekly sprints and engineers are exhausted, but no changes are made. Useless Management: Across all teams, management is ineffective in both coaching and development. Interactions are solely focused on getting work done and lack any intention to coach/develop your team Say what it takes: The company will say whatever it takes to close a deal with clients, whether it be during sales or hiring. Clients often complain about promises that the product does not live up to Disregard for Feedback: The company hides behind its growth as an excuse to dismiss all feedback for change, case in point with the CHRO defensive response with the "not everyone is a fit for Deel" to all negative Glassdoor reviews. There is no indication that management is willing to listen to feedback and make changes. Even the recent Engagement survey was non-anonymous. People wear their jerk badges with pride, showing no self-reflection on their treatment of others or accountability for it. Final Advice: Please take the glass door reviews seriously and don’t be fooled by the company’s flashy success. If you are competent and hard-working, it is recommended that you take your talents elsewhere, where you will be more valued and rewarded. Do not waste your time building a career here at the expense of your mental well-being.

avatar
Deel Response
3y
There is a lot to unpack here in your review, but we appreciate the feedback. Regarding Product leadership and management, we are not aware of politics issues and have had no internal escalations, but we will continue to work with the team to identify engagement trends and where we can improve. Regarding general management competencies, we are highly prioritizing manager training and development in 2023 to educate and support managers to coach, hire, train, onboard, support, and engage their teams as we continue to scale. Being at over 50 technical teams working across product and engineering on the product roadmap this year means we must be better in this effort. Regarding my (Head of People) responses on Glassdoor, I do not intend to be dismissive at all. In fact, the opposite. I hope to cause people to think about the balance of feedback from leavers and those who stay at Deel. We have 2500 people in 94 countries in a fully remote environment. There are certain characteristics and choices that will enable your success in this environment and others that won't. Feedback is critical and we look internally at the balance of the good and the bad and make constant adjustments and investments.
Viewing 28 - 30 of 1,972 Reviews

Glassdoor has 2,589 Deel reviews submitted anonymously by Deel employees. Read employee reviews and ratings on Glassdoor to decide if Deel is right for you.