Dell Technologies reviews

Workers who need to be remote for any reason (including that the office near them has been closed) are now targets for layoffs and are ineligible for career advancement (new positions, promotions, etc). This was done suddenly for most, who were clearly labeled as exempt in prior messaging about returning to office. Budgets are highly constrained and messaging about bonus payouts, raises, etc are very gloomy despite corporate profits being exceptional. It seems that those who already have money are being greedy.

Busy...ALL THE TIME. Mandatory Overtime. Management can deny movement for any reason they can pull out of the air if you make them look good. I can't even explain how many people keep their jobs relevant by continuing to make policy and constant changes and excuses for the tools. Dellserv, Delta, UI, UX, it doesn't matter what you call it if it doesn't ever work. In customer support you do the right thing and you still get dinged on metrics because NOBODY, even your manager, will back you up if you did the proper troubleshooting and get a repeat dispatch for something little that the on site tech broke.