Dell Technologies reviews

3.7

63% would recommend to a friend

(36,479 total reviews)
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Michael S. Dell

69% approve of CEO

55% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

36K reviews
4.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits. Ability to work from home much of the time which is great for parents. Very interesting and challenging work. I really liked working there.

Cons

Frequent layoffs. I worked there 16 years and was very surprised when I got my layoff notice.

3.0
Aug 4, 2015

Some good things, but no longer the glory days

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Depending on the area of the country (USA) you work in, salary and bonus structure is pretty fair/competitive. - Work/life balance is a big thing with Dell. Of course it varies if you're in an acquisition org or even between specific teams, but overall/on average Dell culture is not "kill yourself for the job" mentality. Most of my coworkers in my 4 positions at Dell did not work a hard 40 hours, virtually none more than that. Friday afternoon meetings are rare. - Competitive time off: 3 weeks vaca above a certain career grade and then a paid company shutdown at Christmas. I think there's even another week after a certain number of years. Its also loosely governed (depending on your boss). - Most teams are pretty receptive to working remote at least partially. - Some cool growth opportunities are offered. Employee resource groups for professional networking, lots of internal training and extracurricular stuff.

Cons

- Easily the most political climate I've ever worked in. A very big hinderance to accomplishing anything significant or making long overdue changes. - Lots and lots of legacy executive and senior management that do not want to rock the boat or change with the times. This leaves a culture of legacy thinking; new ideas, approaches, challenges are NOT accepted. - Dell is too big and too cumbersome for its britches. Entire BUs are competitive with each other, rather than working together to build a cohesive Dell solution and family. Competing initiatives and product lines are the norm, the right hand does not know what the left hand is doing....ever. - Business is pretty bad and they're deep in debt from going private, so its a perpetual cut environment recently and for the foreseeable future. - Benefits outside of salary/bonus are subpar - Moving target on bonus structure and goals is unfair. Its changed several times during my tenure and of course favors the company. - More bureaucracy than the United States federal government - Glass ceiling career growth-wise unless one is well connected to the old guard, not a meritocracy. I see so much good talent get discouraged and leave (or worse, get RIF'd) or not get traction after years in their Dell tenure, while well connected friends or old guard or established folks have invincibility despite clear incompetence. - Incompetence, laziness, "just following orders" mentality, "hiding out" are all rampant; Dell is an MBA case study in bad organizational behavior and how bad is incentivized and good is punished

3.0
Jul 18, 2015

Floundering Company, But Still a Nice Resume Booster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dell has a great work-life balance. HR has done a great job in building an environment in which employees can have a flexible schedule that fits their needs. There are lots of amenities and benefits that are really nice, including low-cost massages, on-site gym, decent cafeteria food, coffee shops, fairly extensive health and wellness benefits, and lots of options for 401(k). Plus, the occasional bonus. As this is a seasoned corporation, senior management has reasonable expectations, unlike many startup environments in the area. They understand the need to either hire FTE's or contractors to accomplish their goals. And when there are hiring freezes (which happens a lot), they reduce their expectations. Also, Dell is a great resume builder. Having the Dell name in a resume commands respect.

Cons

Dell has a long history, with employees who have long histories. Quite frankly, some of these long-term employees need to go. They've worked their way into cushy jobs, but they no longer perform or expand their skill sets. They've managed to avoid layoffs, but they couldn't possibly survive in the real world. Mid-level directors and managers -- well, quite frankly, there are just too many of them vying for resources and budget dollars. While Dell has undergone a tremendous upheaval in the past two years, it needs even more. I was always baffled that certain departments got more money, while things like infrastructure and the website team suffered great losses. There is a buddy system at the upper levels, where ELT and directors protect each other. There must be, because, frankly, I don't know how the Design (DCX) team's management hasn't been fired. They've broken the website more than once, created a really bad user experience, and ignored the advice of other departments. All the while, the CIO keeps giving them more money and more authority over other teams. While Michael Dell seems to genuinely care about the company, sadly, he is kept oblivious to many of the biggest issues by his own executive leadership team. When he discovers a problem or a problem is brought to his immediate attention, he pursues the problem until a solution is implemented. And while it's great when he does act, there are hundreds of these types of problems evading his gaze. And when it's too late, and an ELT member is let go, they receive a great, big golden parachute, even after years of hiding problems. Meanwhile, very important employees with tons of vital tribal knowledge are swept up in the semi-annual purges (layoffs). (As a side note: employees should expect a potential layoff every six months at Dell without fail. This is just the nature of Dell.) While these employees are well-compensated with severance packages, oftentimes the wrong employees/management are let go. Vast amounts of knowledge are lost, exacerbating the problems that exist. If you find yourself beating your head against the wall and unable to get anything done, it's nearly impossible to move around within the company. Hiring freezes abound. And, if you've gone out to the internal job search site and tried to find a job, you are tagged and marked for the next round of layoffs.

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