Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Great culture and values!" ((in 427 reviews)); "Work life balance is good in certain teams/groups" ((in 426 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 341 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 261 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 202 reviews)); "Low salary and difficult to get promotion" ((in 93 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "Senior Management are arrogant and beaureacratic." ((in 21 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Mar 19, 2018

'Far too many changes is a sign of poor leadership'

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not too many... If you are lucky enough or popular enough to be promoted, things get a little better. (I have seen agents with great stats and leadership qualities be skipped over for the more attractive ones.) Popularity contest.

Cons

Change is a constant in everything you do in life. With Discover its daily, what worked and was acceptable yesterday will not be the same today. Leadership is poor ( many leaders don't belong in the role). You are evaluated by people who have never done your job or if they did, was years and years ago.

4.0

Feb 15, 2018

Great company to work for.

Project manager

Recommend

CEO approval

Business Outlook

Pros

If you get a good manager and work hard, they will be your champion and help you succeed and grow within the company.

Cons

I've heard situations where getting stuck with a bad manager can be a downfall for an employee trying to get ahead.

2.0

Feb 9, 2018

Mismanaged & Lack of Organization

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Great people. The work environment isn't that strenuous.

Cons

Credit Operations is grossly mismanaged. There are fundamental system issues and procedural flaws that management knows about but has no interest in correcting. They are quick to implement new changes, but the changes are often misguided proclamations from management in Riverwoods who do not understand the jobs we do. They also fail to effectively communicate on a consistent basis.

Viewing 316 - 318 of 5,179 Reviews

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