Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 719 reviews)); "Great culture and values!" ((in 436 reviews)); "Good work/life balance depending on team" ((in 404 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 328 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 99 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 62 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 47 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

69% would recommend to a friend

(5,171 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Aug 17, 2012

You will run away............

Account manager

Recommend

CEO approval

Business Outlook

Pros

Once you're an employee, you get a credit card regardless of what your credit looks like!

Cons

It's upsetting that THIS particular call center rolls off of favortisim. You basically have to brwon nose and suck up! Also, they make their customers call in for dumb sypid stuff, which explains why the call volume is 100+ calls PER PERSON, PER DAY!! It's annoying and made my chest hurt everyday. I feel so rejuvinated since leaving that bitter hell hole! You have people that have been with the company 25 years+ who are planning their escape! They only care about numbers and wre NOT family oriented!

4.0

Aug 15, 2012

Sr. Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company, Good money, Awesome benefits

Cons

Phone job, very tedious, hard to progress because company policies

2.0

Aug 11, 2012

Mixed Feelings

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with and great cardmembers to interract with daily while handling their financial concerns.

Cons

A lot of micromanaging and very subjective with reviews. This company rates your interractions with cardmembers frequently and grades them subjectively. What constitutes as a "great call" today may not tomorrow. If you like being Overly critiqued (even in front of your peers)...this is the job for you. When u turn your back, there will be someone sitting there listening to your every word while you are on the phone! Eerie! Everyday u will be told what you need to improve on and the data they measure your performance on is very inaccurate.They go through employees. Work there and you will see why

Viewing 4993 - 4995 of 5,171 Reviews

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