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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,181 total reviews)
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      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Oct 29, 2015

      Discover personal loans watch out for the quality dept

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company wants to keep jobs in the US and tries to provide many benefits

      Cons

      Job is getting more technical and unrealistic. A robot is what they are looking for. Quality is horrendous. You will work yourself to the bone to earn incentive , then you will be stressed out to the max as you helplessly watch as quality takes it back from you with unrealistic opinions of what you meant to say on your calls. It's a major manipulation. The goals are hard to hit regularly and you are threatened with write ups or if your work from home they make you come back in if your stats are not perfect each month. It's sad because it was a fun positive company to work for and they are going the opposite direction from what made them successful in the first place.

      3.0
      Aug 19, 2015

      My experience was okay.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture at Discover is amazing! I loved everyone I worked with. There was often free food and company celebrations were awesome. I met a couple of the VP's, which was amazing! I like seeing upper management working with entry-level employees, and I think that speaks volumes about the company's values.

      Cons

      Well, first off, my manager basically showed me the door when I expressed that I was struggling. But this is a corporate job, so I get it. I just would have thought my experience and performance would have been reason enough to tell me to stick it out, and tell me I am valuable to the company. I also did not enjoy sitting, staring at a computer screen for hours without any windows near my cubicle. Call centers are not for everyone, I get it.

      5.0
      Aug 10, 2015

      Great benefits

      Credit analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun atmosphere. The benefits are great! They have an awesome building to work in with a pond in the back, a nurse onsite, a cafeteria, a dining hall, and many fun games and contests. A great place to be employed.

      Cons

      The work can be monotonous. Some of the costumers can be rude. The pay is much to be desired but the benefits do make up for the lower pay. You can also work your way up quickly there to advance the pay also. They can be overly quick to do written warnings for things out of employees control. But they are ready to not repeat so they can be easily be redeemed and gotten off of.

      Viewing 562 - 564 of 5,181 Reviews
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      Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.