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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,179 total reviews)
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      Michael Shepherd

      65% approve of CEO

      46% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Apr 22, 2021

      .

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very limited career and work life balance

      Cons

      Stuck in the 1960s mentalities

      3.0
      Jan 23, 2021

      Great benefits messy management style

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and 401k programs Company culture Paid time off

      Cons

      Management isn’t great in my opinion and that may be due to working from home because of current conditions in the world but if you’re working a mid shift like 10 to 7 you’re manager will most likely not be there for half of your shift meaning you don’t have much guidance when needed. We mostly rely on chats to reach out for help on calls and chats can be very slow to reply if they reply at all. Leaving you to deal with a customer who may be angry with little to no help and you’re also left with high call times due to putting customers on holds you can’t avoid.

      Viewing 286 - 288 of 5,179 Reviews
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      Glassdoor has 5,590 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.