Great work-from-home flexibility but high pressure targets - Customer Service Representative Capita Employee Review

2.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to work from home, hours & no weekend working. The people

Cons

Targets, targets, targets. Sickness protocol. Constant woke agenda being pushed but when putting it into practice haven't a clue. Undermining staff by certain practices

Explore other reviews about Capita

5.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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