Walk away - Sales & Customer Service Advisor Capita Employee Review

2.0
Mar 12, 2022
Recommend
CEO approval
Business Outlook

Pros

None it's horrendous, avoid like the plague. Easier ways to make money. In the process of leaving as I type this have interviews lined up for other places

Cons

Team managers are self centered and rude. Welfare of employees is what they say matters but in reality your just a number. They don't care if they put you under too much strain or if your struggling with certain things it's basically get on with it or get out.no compassion no empathy and no consideration for the frontline worker. Training doesn't cover a 1/4 of what you need to do the actual job and then when you come across things you have not done in training they act like your an idiot for not knowing. I've watched dozens of staff leave since I started a year ago. Constant turnover of staff as they can't hold onto anyone. Even I'm leaving now and I'm stubborn and don't give up on anything

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5.0
Jul 7, 2025
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CEO approval
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Pros

it was very good job

Cons

it was a stressful work environment

3.0
Jun 17, 2025
Recommend
CEO approval
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Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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