Employee - Customer Service/Technical Support Concentrix Employee Review

Culture, career growth, leadership support and benefits are just a few of the pros.

I don’t have cons to share. I’ve been with the company for 15+ years.

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,