Average Review - Customer Service Representative Deel Employee Review

3.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Ability to work remotely Flexibility Autonomy

Cons

Too much work with no salary reviews at all. A very demotivating factor :(

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Deel Response
3y
Thanks for the review! We agree that the ability to work remotely provides great opportunities for working autonomously and delivering flexibility in life. Regarding compensation, we need to do more on education internally to ensure everyone understands that we have a location based pay philosophy. This means that we look at all the variables of pay - individual taxes and costs, employer costs, overall taxation and government requirements by location, benefits, leave policies, internal parity (what we've been able to hire and retain people for), market compensation data, and candidate compensation data - then we develop our job infrastructure (job profiles, salary ranges by country). So we will have individuals in the same job profile being paid differently based on their country of residence (ie Singapore is a different salary range from Brazil based on cost of labor and cost of living in each country). We do focus on internal pay parity for individuals sitting in the same job profile in the same country, however, and since establishing our pay philosophy and job infrastructure in the past 4 months we did commit to a twice annual compensation review for all. We are in the midst of our mid year compensation cycle now.

Explore other reviews about Deel

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fully Remote - Global team - Best talent in the world - People genuinely care, not only about customers but also the team mates - Deel speed is real - Real collaborative environment where you are valued - Amazing team culture with work life balance

Cons

No negotiation route for compensation during promotions

2.0
May 25, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

- Fully remote - Mostly nice and talented people, you can learn a bunch and the atmosphere is good in the beginning - Once you realize you're not ever getting a raise you can get by doing bare minimum - You can write the ceo on slack and he will respond, which is actually insane considering its such a huge company

Cons

- Everyone is underpaid, even the senior directors. They present employee equity as extra compensation, but make it very difficult to sell shares at secondaries. - Raise/promotion policies are set up in a way where most ppl will never get it. I've seen superstar employees get 2% annual raise. The rest got 1%. - Pay is localized, so you can do the same exact job but get pay half of the compensation if you're not based in the US. - It's either employee contract for less money, and you have some employee rights given to you by your country, or more money but you're getting misclassified on a b2b contract and using vaction days when you get sick. The actual work requirements and responsibilities are the same in both cases. - If you're not drinking the koolaid you better fall in line and keep any opinions challenging the status quo to yourself - Manager can get pretty manipulative, they'll say anything to appease you, but will not act in your interest unless it aligns with their internal politics play

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