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      Deel

      Engaged Employer

      Deel reviews

      Great Product, Toxic Leadership: My Experience at Deel. - Account Executive-SMB Deel Employee Review

      1.0
      Jul 1, 2024
      Account executive-smb
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was thrilled to join Deel because of their excellent product and strong marketing. However, my excitement quickly faded. The culture and leadership were very different from what was promised during the interview process. I never felt so stressed before. The only 2 pros in my opinion: - Great product - Strong marketing strategies

      Cons

      - Arrogant and dismissive leadership not just with employees but also with customers. - Focus on short-term gains over long-term client satisfaction. If a customer doesn't generate immediate revenue, their experience and satisfaction are disregarded. - Unfair blame placed on Customer Success Managers (CSMs) with little support. They are underpaid and often unfairly criticized for problems beyond their control. - Disorganized and stressful work environment - Product training is minimal, yet AE’s are expected to sell products that are sometimes not even available. - Abrupt quota increases halfway through the quarter (e.g., 140% increase on week 6 in Q2 2024 blamed on a “RevOps Mistake”) - High employee turnover (average tenure of 0.5 years according to LinkedIn) indicating a severe retention problem - Frequent changes in CSMs damaging customer experience. I had clients who had 3 different CSMs in less than a month. - Additionally, the company is rife with internal politics, which further complicates the work environment and adds to the stress. Leadership is oblivious to the long-term consequences of their toxic management style.

      avatar
      Deel Response
      1y
      We’re sorry to hear this; we really appreciate your transparent feedback on our great product and strong marketing strategies. We are still in a startup growth mode, building what we hope to be a remarkable team experience in the near future. It’s feedback like this that helps us improve. We value and appreciate our team members and are committed to creating a great culture and environment for all. We have taken action items from your comments on leadership issues, work environment and support, and will bring this back to our leadership and people teams.

      Explore other reviews about Deel

      5.0
      May 13, 2026
      Solution engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management and nice people in the company.

      Cons

      no cons really but if I have to say one thing, it would be 401K can be higher to match.

      2.0
      May 25, 2026
      Anonymous contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fully remote - Mostly nice and talented people, you can learn a bunch and the atmosphere is good in the beginning - Once you realize you're not ever getting a raise you can get by doing bare minimum - You can write the ceo on slack and he will respond, which is actually insane considering its such a huge company

      Cons

      - Everyone is underpaid, even the senior directors. They present employee equity as extra compensation, but make it very difficult to sell shares at secondaries. - Raise/promotion policies are set up in a way where most ppl will never get it. I've seen superstar employees get 2% annual raise. The rest got 1%. - Pay is localized, so you can do the same exact job but get pay half of the compensation if you're not based in the US. - It's either employee contract for less money, and you have some employee rights given to you by your country, or more money but you're getting misclassified on a b2b contract and using vaction days when you get sick. The actual work requirements and responsibilities are the same in both cases. - If you're not drinking the koolaid you better fall in line and keep any opinions challenging the status quo to yourself - Manager can get pretty manipulative, they'll say anything to appease you, but will not act in your interest unless it aligns with their internal politics play

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