Pros
The line of work is interesting, you can learn lots about global affairs, geography, current events, different cultures, and international conflicts etc.
Cons
The work culture is completely toxic. The Asylum Seekers are viewed upon as numbers by management, not people. Decision makers are encouraged to make the quickest decision, not the right decision. There is immense pressure to meet unachievable targets. Performance managers are hired as 'team leaders', solely to crack the whip, without any knowledge or experience of the asylum process. Mis-use of Performance Improvement Plans, which are used as a stick to beat the decision makers with. Work related mental health issues are rife in there, management know this but don't care. Bullying is rampant as the work environment encourages it. The union is privy to what is going on but deliberately do not act upon it, instead choosing to regurgitate management lines and reinforce the delusion that the target system is fair and all is well.