1.0
Sep 11, 2024
Former employee, more than 1 year
Lagos
Recommend
CEO approval
Business Outlook
Pros
Good place to learn troubleshooting, customer care snd support and cloud computing
Cons
poor work life balance, pressure from customers to resolve issues fast like you’re a magician, pressure from managers to get 5 stars (something you’re not really in control of), senior colleagues don’t take time to listen to your understating of a customer problem and seem to expect you to understand things at their own level. Most of the 5 stars I got were either on my own or due to colleagues on my level assisting.