Work life balance is terrible - Cloud Support Engineer TeKnowledge Employee Review

1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good place to learn troubleshooting, customer care snd support and cloud computing

Cons

poor work life balance, pressure from customers to resolve issues fast like you’re a magician, pressure from managers to get 5 stars (something you’re not really in control of), senior colleagues don’t take time to listen to your understating of a customer problem and seem to expect you to understand things at their own level. Most of the 5 stars I got were either on my own or due to colleagues on my level assisting.

Explore other reviews about TeKnowledge

5.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

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TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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