Let me start by saying that before I started at ERAC I read these posts and didn't believe them... I should have listened!!...Expect to work 60+ hours a week. At bare minimum you will work 48-50 hours or you will not get the "salary" amount that you were told. Expect them to have you clean cars in the snow, clean bathrooms, vaccum, etc all while wearing a full suit. Don't expect to get a lunch break even though you will work 11-12 hour long days. Say goodbye to your weekends. Get ready to be treated like crap by customers and upper management alike. Be ready to not have cars for customers, even those who have booked months in advance(at best you will have the wrong car i.e; a small car for someone who needs a large van). Zero opportunity to advance into corporate - very few positions and they rarely will open(unless the person in that position for the past 25 years retires or dies). Old and outdated computer systems that are difficult to work with and break down consistently. Employees are all treated as if they are easily replaceable. You will hit your ceiling within two years at the most. Turn over is ridiculously high and you will see people leaving from the minute you start.