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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

4.0

100% would recommend to a friend

(19,326 total reviews)
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Chrissy Taylor

Not enough data to show CEO approval

100% positive business outlook

Enterprise Mobility has an employee rating of 4.0 out of 5 stars, based on 19,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

1. This job will BOOST your resume to the top of the pile when you end up applying for a new job. Many companies know how hard Enterprise employees have to work, the tough conditions, and the metrics we have to reach. Many companies also know that the trainee program teaches you to effectively manage. This job honestly is what got me my now dream job. I had over 10 different corporate customers give me their business card stating to call them when I am ready to switch companies because they were impressed with my sales pitch and know the hard work I had to put in to work for Enterprise. 2. One thing that will be hard to find at a new job is the social atmosphere that Enterprise has. Most of the trainees are fresh out of college (like me), and worked hard. We all bonded and became great friends because of the horrible work environment and awful upper-level management. It honestly felt like I was working with my friends all day which was nice. 3. You have a matrix that tracks your sales and TAR, which at times can be hard for people. However, because I had done a tough sales internship in college, I was able to be top 10 in sales amongst the Trainees and Management Assistants all 8 months I was with the company. This, again, looked VERY good on my resume and you can use this to your advantage as well.

Cons

I don't know how to list them all, so I will keep them brief: 1. For a management trainee program, it was crazy how bad this company is managed 2. Long hours. They will tell you it is 8am - 5pm with weekends off. What they don't tell you is that you will be showing up at 7am and leaving around 5:30-6pm most days. And, if your branch is open on weekends, you'll rotate working the weekend. 3. Pay is $50,000 or so BASED ON the overtime you will work. If you were to work a normal 40 hours a week, the pay is only something like $42,000 pre tax which is garbage. 4. They do not care how you sell, ethically or unethically, as long as your making the company money. You'll have trainings where they say they'll fire you and they do not tolerate it, but when it happens, they just give the person a slap on the wrist. 5. A lot of managers care, but at the end of the day, the retention rate is something like 5%, so if you have a problem with the company, they know they can just replace you. 6. Work-life balance is very tough. When your working basically 7-6 and every other weekend, its hard to fit everything in. 7. No matter how much the upper level management (area managers and above) act like they care about you, they only care about the revenue your bringing in. 8. The first 8 months, your fighting to sell and to be one of the best to get noticed by management and to promote, but the managers are the ones that make a profit off your sales. You get no commission on the money your bring to the table. I notified my manager about a dream job opportunity. I told him that I had accepted and would be giving a two weeks notice. It was an insane offer, being that I would almost quadruple my pay, and work 9-5 with weekends off from home. They ended up getting mad, and told me that I was basically fired as of that day, and did not let me work my two weeks. If you plan on putting in a two weeks, you might as well just quit.

1.0
Oct 9, 2024

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Decent pay, entry level, promote from within, strengthen various skills.

Cons

As a former employee if you ever plan on getting into the rental car industry. DO NOT DRINK THE KOOL-AID. My original start day was in January, a week before I was suppose to start I learn they push back my start date for a month. Leaving me unemployed for a month after a two week notice at my previous position. Corporate training does not prepare you for the bomb shell of walking into a branch. I compare the corporate training to military training, promise you glory, success, ect. Only to be completely shocked when you storm the beaches. Upon starting at my branch, I learn we also have a satellite branch. Never was told this even leading up to my first day at the branch…HMMMM I WONDER WHY? My time at enterprise truly sent me down a mental spiral. Terrible work environment with my coworkers, zero professionalism. Was over worked managing two different branches with just 1 detailer/driver and 3 employees. And did the area manager help? NOT ONE BIT. That place should be lucky I stuck out my two week notice. Any HR people that are lucky to stumble upon this review, I hope you truly know what you guys are doing to your new hires.

2.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

The middle management is often great! The pay is extremely good (however, it's not actually 50,000 as advertised until after overtime). There is a strong feeling of camaraderie among the lower-level employees. The company does seem to stand for some amazing values, as long as they pertain to the outside world. Volunteer work is encouraged, and we even got a half day paid to do so.

Cons

The elephant in the room will always be that there are never enough cars. Customers are encouraged to make reservations for cars online, and inevitably, they will arrive and discover that the reservation is often just a suggestion. THIS IS A KNOWN DAILY ISSUE IN THE COMPANY AND WILL NEVER CHANGE AS LONG AS YOU WORK THERE. I want to make that very clear, this will be a daily battle. There are never enough vehicles and the lower-level employees are taught how to manage irritated customers, trade vehicles when they can with other dealerships, brush off customers who make same-day reservations, and even "steal" cars from other dealerships. This is a common and accepted practice for the company rather than fixing the problem (not letting people make a reservation if there is NO CAR). Customers do not understand why they have made a reservation, only to not have a car and honestly, I completely agree with them. It is a dishonest, confusing, and under-handed business practice. Upper management is a nightmare. There is so much "we are family" and "we care about you", however, we dreaded seeing them walk into the offices because they would cause major problems on purpose to see how we handled them. They will NEVER EVER have your back over the customer, so if you can handle always being the "bad guy" in customer interactions (even when you are following policy and rules perfectly) and being thrown under the bus if upper management thinks it will fix a customer's "bad experience" then absolutely go for it.

Viewing 175 - 177 of 19,326 Reviews

Glassdoor has 34,027 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.