Jul 30, 2014
Epic reviews
3.3
52% would recommend to a friend
Judith R. Faulkner
69% approve of CEO
75% positive business outlook
Epic has an employee rating of 3.3 out of 5 stars, based on 6,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).
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Reviews by job title
6K reviews
4.0
Jul 29, 2014
Pretty much what I expected. Here's why it didn't work for me, in case you're wondering.
Former employee, more than 1 year
Madison, WI
Recommend
CEO approval
Business Outlook
Pros
If you're a software developer, and you're alright with working in an arcane system with aging tools, the pay, working conditions, and opportunities to do cool stuff that makes a difference for many thousands of people are good. Your results may vary, however, depending on what team you're assigned to. If you're an outgoing business type, the Implementation role is a chance to act like a salesperson without selling anything. It's highly stressful and there's an ugly, hidden rat-race, but the cool thing is that you'll be pitching a product that, while it isn't perfect, has proven it gives good results, and you'll be doing it in a way that's more focused on progress and people than on profit. If you're in neither category and just need a dang job, the tech service and quality assurance roles are waiting to catch you. Unlike the above two, these two jobs are just that, jobs. You do something uninteresting and uninspiring for a few hours a day, they pay you. Pros of TS: pays better, more chances to distinguish yourself and climb the ladder, some tasks of the many you'll do are interesting. Pros of QA: low stress, rarely exceeds 45hrs/wk (unlike ALL the other roles) (also, many QA beg to differ; my assessment is that they are socially anxious and vulnerable to the tactics management uses to get more free work out of people, not that Epic really overworks them by force), most teams have a 5-o-clock, go home culture.
Cons
Cons of SD: You'll develop your professional skills along a pathway that takes you further and further away from other branches you might wish to jump to in the future, because of Epic's ancient and unusual code scaffolding. If, 5 years in, you decide you don't much like developing for Epic, but you need the income of a senior SD, you're in trouble. Cons of IS: Don't expect fun travel. It's brutal, draining, bloodshot travel. If you're picturing chances to visit friends or even see the towns you go to, picture again. Cons of TS: Hour creep is prevalent on many teams. You often hear about TS getting slammed with 55 and 60 hour weeks month after month, with no graceful way to escape. Also, be honest. No one dreams about technical support. Cons of QA: Pay is low. Other roles don't really respect you. Few opportunities to shine or do innovative stuff, if that's your thing. And no one dreams about doing QA for a living, either. My role at Epic was Test Plan Runner. This is QA's mentally challenged little brother, and is a terrible role. Don't under any circumstances get weaseled into being a TPR, they'll always give you a choice to do QA instead. The story of how I lost my job: I had a hard time concentrating on boring, overly complicated, unstylish systems. My pace of work didn't pick up at the expected pace, and management, nothing if not attentive, noticed right away. After running out of ways to sound hopeful/with it/eager to keep trying to improve, I was told to resign or be fired, 1 year and 4 months in.
4.0
Jul 27, 2014
Recommend
CEO approval
Business Outlook
Pros
The work itself is satisfying and easy to quantify the good I am doing in the world of healthcare. There us a lot of variability in the job - there is flexibility to find the things that make you excited about the work and you can mold your projects to work on your favorite things (not to say that it's 100% of yyour time - there are still good days and bad days just like everything else). Coworkers are very supportive and there's a big sense of team - I have never felt alone in a problem and my colleagues have always rallied when I've needed them (as I do for them)
Cons
While your manager may ask you if you're sure you have the bandwidth to take on a new project, your responsibilities are ultimately up to you. You can work 45 hours a week or 70 hours a week and there will always be more to do. While I have always felt empowered to say no, not saying no gets people in a pickle sometimes. There is also a "work hard play hard" mentality with some in implementation which can lead to cliques that bleed into the work environment.
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