Epic reviews

3.3

52% would recommend to a friend

(6,028 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 18, 2018

Overworked, Underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be "Wisconsin Rich" (whatever that means).

Cons

The company culture is absurd. It's all about "geek chic", but it is not genuine. Your TL doesn't care about your workload or support, only about getting you certified as it leads to a bonus for them. TLs also have no support in management training, they have no people skills, and are some of the worst managers I have ever encountered. You're paid a decent amount for straight out of college. This amount, however, only makes you "Wisconsin Rich." Literally during the interview when I was offered the job, HR told me that the amount was lower than the company's counterparts because Epic is located in rural Wisconsin. This makes no sense though as Verona and Madison cost of living is rising because of Epic money being infused in their economies. The turnover rate is ridiculous, but they pretend it isn't as high as you see for yourself. Also, when you leave Wisconsin to go on a vacation: money is money. The hours and travel you have to put in, and are demanded you put in, leave no time for family or a social life. When traveling everyone works at hospital all day, then has a quick dinner and returns to the hotel to work until 1am, rinse and repeat until you leave straight from hospital to the airport. Only to get home after 11pm, and return to work for a 8am team meeting the next morning. Burnout is real, and it happens so quick. There has yet to be a team on go-live that has been with the customer since the beginning; it doesn't happen, EVER. I saw my male counterpart break down crying because he was so stressed, exhausted, and had no support; he'd been at the company for almost 3 years and admitted it doesn't get better. I resigned shortly after this instance. It's not worth it. Run, do not walk, away from this company. I promise you will regret accepting this job.

4.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Great first job, lots of learning opportunities, good exposure to healthcare industry, and a lot of opportunity to learn just about anything you are interested in. Solid benefits, excellent perks. Beautiful campus, great food, comfortable work environment. Generally, your coworkers are very capable and trustworthy people. There is a general lack of experience, but the caliper of employee makes up for that (mostly). Very dedicated and knowledgeable leadership, which results in a strict adherence to the company mission statement...especially the "Do Good" part.

Cons

Experienced employees are not valued any more than a 1yr employee. Company policy is based on the needs of young employees (mostly business majors from privileged backgrounds) who haven't yet proven their abilities to work independently without much oversight. These policies and restrictions are tedious for senior employees, who can be very effective without jumping through the hoops that the new staff has to. Benefits are good, but for the amount of money Epic brings in, they should be much better. It is disappointing that the company doesn't provide more corporate leadership in this regard. It is completely unacceptable that Epic doesn't offer paid family leave, that it's vacation time is so limited, and that it's sick time policies are so full of red tape. There is an army of unqualified TLs. It's a complete lottery draw whether you'll get a good TL or a bad TL. And your TL directly affects how happy you will be. They decide what company policy they want to enforce and to what extent. They also determine which projects you work on, which has a direct correlation to number of hours, job happiness, and your value to your team, role, division, and company overall. Too much power is put into the hands of inexperienced managers.

2.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Good annual salary. Food is great. Campus is beautiful. Bonuses and raises can be generous if you perform well. Most folks you work with on a regular basis are really friendly and a joy to work with.

Cons

- You make great pay annually, but you’ll work 45-60 hour weeks, most weeks, so the hourly wage isn’t that great. - Really bad parental leave - Only 6 days of sick time a year, regardless of tenure. You’ll need at least 6 for mental health days, (trust me) so you’ll have to cut into your 10-15 vacation days for additional sick time - Management will fire you for vocally disagreeing with their COVID-response plan. - No matter how hard you work or how long you’ve been with the company, you will always be replaceable with dozens of others. It’s impossible to feel any sense of job security.

Viewing 103 - 105 of 6,028 Reviews

Glassdoor has 6,304 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.