Epic reviews

3.3

52% would recommend to a friend

(6,028 total reviews)
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Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Gorgeous campus, restaurant quality food, almost perfect health insurance, help available when you are confused, two monitors, hotel points, airplane miles, normally wear casual clothes (not whatever you want, though - don't believe HR on that)

Cons

Epic is a mess. Work-life balance doesn't exist, and you'll be working with ancient software. HR will tell you that you'll work 60-80% of the hours that you actually work. If you think that all of the Glassdoor reviews are just people griping about their long hours, just like the rest of corporate America, you are wrong. At Epic, you have to account for every 15 minutes of your day and what output you've produced in that time. You get passive aggressive emails from Accounting if you haven't logged all of your time by the last day of the month. If most of the disgruntled corporate American cubicle dwellers actually wrote down how they helped the company every 15 minutes, they'd find that they probably actually work less than most Epic employees. Work whenever actually means that business hours at 8-6, but you're allowed to go to the dentist on occasion, if you take sick leave and get it approved by your boss. At least you don't have to wait to take sick leave, unlike vacation! You can only take vacation after 6 months at the company. Do you want to go to your cousin's wedding in Key West 5 months in? You don't have vacation time for that. After 6 months, your workload will grow so much that you won't want to take vacation time, in the interest of not finding absolute carnage when you come back. You'll still be assigned all of your normal work - you just won't be present to do it, so have fun being doubled up for a bit. TS get to work as many hours as their customers want them to. When you finally get things to a point where you can work 45 hours a week, they'll give you two more customers. You will never get your own office. You will always have an officemate, unless you become "senior" enough to merit your own office. The only people who I've seen have their own offices are some TLs and HR/Admin (that includes Judy). The prototype of Cadence was written in the 1970s by Judy, and her bugs still exist. No matter how often Judy and Carl insist that Epic is new, innovative, etc., don't believe them. It's a falsely friendly atmosphere - case in point, calling the CEO and President by their first names. We have a first-name culture at Epic, but you will never personally speak to either of them outside of the 4-hour corporate philosophy class that you take in your first 6 months taught by the CEO. Microsoft deprecated Visual Basic 6 a while back, but lucky you, you'll still be able to work with it. HyperspaceWeb is actually written in languages that people use, but it kills performance and also constantly goes down. You'll find that things crash and go down frequently at this software company. Your boss will ask everyone that you work with for feedback. If you get one bad review from someone who hates you, it'll be an area to improve ("the next step in your career growth"). Your boss will make you work even more with that person, until one day you are surrounded on all of your projects by people who actively hate you enough to talk to your boss about it. If you protest, expect more work to be shoveled onto your plate in retaliation. A lot of people complain about the inability to grow their careers during exit interviews. Epic has responded by calling a lot of things at the company "career growth." None of those things are actually growth, except for the rare professional development opportunity that comes to the luckiest. Talking to job candidates on the phone is good "growth." Getting certified in another Epic application is growth, although you won't actually have the time for it. Your TL is supposed to talk to you about balancing it, but what actually happens is that you have every ounce of your normal work week, plus the hours of certification classes that you signed up for, and the homework and projects. Same goes for the times that you travel. Want to go on a go-live (in QA, you are required to do 2 per year)? Have fun flying out on Sunday or Monday, waking up at 6 AM, driving to the hospital, standing on your feet from 7 AM to 7 PM (you aren't allowed to sit - it's against Epic policy, because you're not "engaged"), then coming home to your hotel room to try to do your workload that normally fills your 9-11 hour average day - until Thursday, when they will fly you home in planes full of people with Epic gear, frantically typing away on their Lenovo laptops. Guess what you have on Friday? All the meetings that you weren't in Wisconsin for get pushed back to when you are on campus, plus all of the work that you weren't able to do when you shut your laptop and flopped into bed at midnight for the past few nights, where you promptly have insomnia about how much work you have to do. Have fun driving into the ghost campus on Saturday trying to catch up! Maybe the sounds of happy children climbing onto the tractor in the Shed will make you feel better about being sleep deprived and 30 hours behind on last week's work. That's almost every week for IS. If you like flying out on Sunday, working, flying in on Thursday night, and frantically trying to catch up, accept your IS offer. The free food after 7 PM and on weekends is predicated on you staying for a while. You can't eat and leave. You have to work at minimum until 8. It's also boxed up in non-meal format; that is to say, there will be trays of fajita vegetables, not a taco fixing spread. The free food doesn't work like that. You also have to sign your name on a sheet, and you're not really allowed to take more than one choice. Like I said, fajita vegetables. QA and dev don't normally speak to each other. It's a struggle, because QA will write QA notes that put developers into Quality Hold, where they can't develop anything new. They are two roles that are black boxes to each other. QA, Travel, and Tech Comm are the worst paid roles at the company. The devs make 200% of what a normal QAer makes for the same hours. QA and Tech Comm are also normally lower stress, though that can depend on your place in the company. Some Tech Comm spend their entire lives trying to chase down people for release note approval and wait patiently at 5 on a Friday for the click of a button that never comes.

1.0
Mar 28, 2011
Recommend
CEO approval
Business Outlook

Pros

If you put the kind of commitment/dedication elsewhere you will be recognized and appreciated a lot. You will not whine about any other work place after quitting epic.

Cons

1) Programming is done in extinct languages, the DB is "Cache" come on give me a break here,, people will actually ask you if you saying about RAM cache memory. 2) Client code is in VB6, do you know that Microsoft stopped support for vb6 4 years back..... 3) The product is very buggy and more code on it means more ways to break it. 4) High turnover rate in all roles, people who are working there don't have any other option than to stay there and they are trying constantly to get out of the company. 5) If the company finds your resume online, YOU WILL BE FIRED IMMEDIATELY... SORRY YOU WILL GET 15 DAYS. 6) No matter how efficient you are, you will be evaluated in terms of the number of hours you work 7) There will be monthly staff meetings and you will find that there are many people who can laugh for almost the most dumbest and boring jokes the CEO cracks. 8) The CEO will teach you grammar in the monthly meetings. 9) You will not have a social life. 10) Probably the most clichéd comment about epic, you need to WORK FOR 60+ hours 11) Too much micro management. 12) Happiness is something that you will lose if you work here. 13) Your QAer will expect you to do a UI that looks like what Apple does, in reality you are working in a language that was written in ice age. 14) One single complaint from the customer will get you fired for sure. Remember everything in Epic is customer centric, the buildings, campus,,, almost everything is for the customers. 15) The interview is a complete lie, they will tell you that the work hours are flexible and you will have a great work life balance.

1.0
Mar 16, 2011
Recommend
CEO approval
Business Outlook

Pros

-I met some people who are life long friends -Traveled south in the winter

Cons

-Promoted work/life balance does not exist and you will be told you are not as "dedicated" in the event you contract H1N1 or want to put your family first. -They hire very young but sometimes it feels more like high school (or middle school.) There is a bell when the staff meeting starts and the soda machine in the food court is only on during certain hours. -Travel in the IS role is expected. What you won't be told when being told how cool travel is that your Monday and Thursday nights will be traveling. On a "normal" night (with no delays) don't expect to walk into your house on Thursday any earlier than about 9:30pm and if you're delayed and don't get in until 2:00am, you still have to be at your 8:00am meetings! (And forget about lunch breaks on Fridays.. your schedule will be booked solid all day.) -The managment structure is a joke. You often have a 23 yr-old TL who's been there a year "supervising" someone who's been there longer and sometimes 10 years older than them. Good feedback is few and far between and quite superficial. The only thing anyone is focusing on is what you're doing wrong. (Or not how someone who matters would do it.) -They say they never fire anyone. They do it all the time. Just in a passive aggressive way and then call it a mutual agreement. Sometimes its because a customer complains but its usually if your TL doesn't like you or if you don't conform to their way of thinking or doing things. -New hires are brainwashed into believing it's the best software available. It's not. There is a lot of needed functionality but they are so busy working on the big bells and whistles to gets the sale that they have overlooked a lot of the basic things that are needed. Then implementers are left to answer all the "Why can't it do this?" questions. -Developers and TS do not like IS coming to them with needed functionality. You will get a condescending response by someone who has never set foot into a hospital and has no clue why the customer is asking. Then again, IS gets to go back and deliver the good news to the customer. -The non-compete is ridiculous and will leave you unemployeed and uninsured when you leave. It is for a full year and you cannot work for competitors (understandable,) clients or consult. Unless you change industries, or don't care about screwing over a new employer to hire you for a few months, you're pretty much left hung out to dry. (And they don't care one bit what happens to you once you're gone.) -You are required to live within 50 miles of Madison, even when you're traveling all the time. Madison is great for new grads but is horrible for people in their 30's. It's ok in the summer because there are things to do outside. But other than the Children's Museum, there is nothing to do for families. -Madison is very liberal and strange.... no one should be required to live there against their will.

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