Epic reviews

3.3

52% would recommend to a friend

(6,028 total reviews)
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Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Great coworkers Actual work is interesting/rewarding

Cons

-Employees have no real voice. Direct managers truly care about employees for the most part; however, above that the management doesn't care and actively discourages negative feedback. -COVID response has been horrible and demoralizing. At every turn the company has resisted doing the right thing and allowing folks to work from home. Additionally, communication has been sparse and what communication there has been has emphasized why people need to be in the office more than caring for employees' health and safety as well as that of the surrounding community. The general feel is that they don't trust employees to do work unless they are in person. -Amount of work/stress

1.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Campus is beautiful, coworkers are at similar points in life and have similar values for the most part. They pay well but I only make like $12/hour when taking into account the amount of hours I work.

Cons

The workload is atrocious. Epic purposely burns out employees instead of hiring more people to manage the workload. Your boss has no real ability to make your workload any less so you just have to suck it up. So many people from Epic have mental health problems from the stress.

2.0
Jun 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Work: My coworkers are intelligent, resourceful, hard-working teammates. Our software helps so many organizations and saves lives. Our benefits are good: The cafeteria is amazing and sells meals at a discount. Salaries are high for the Midwest. Healthcare coverage is very strong. It's excellent that we get a one-month sabbatical every 5 years, but there's a downside to that.

Cons

Anti-employee stance: Epic pretends to care about you while you're employed, but quickly turns against you. Employees have a 1-2 year noncompete agreement, which means if you leave, you better have savings. Epic has hurt employees' rights nationwide (Epic v. Lewis). Leadership: Upper management is secretive and authoritarian. I used to think we cared about patients and employees, but management is being unreasonable with regards to the COVID pandemic. They have outlined a plan to go back to work too soon, endangering lives. They're not listening to our concerns. They are filtering the feedback and questions to make it seem like people have a positive outlook on returning to work. Work: Our codebase is unmaintainable. We don't put in time to develop safeguards to make harder to develop mistakes in our code. We keep marching ahead with new functionality, but we don't spend the time fixing existing features or consolidating modules. There are hundreds of bugs notes that are over 5 years old. Benefits: While we have some excellent benefits, time off is pretty skimpy. Your first 2 years, you get 10 days of vacation per year. After that, it stays at 15 days with no chance of getting any higher with tenure. We get the bare minimum number of holidays, totaling 6.5 days plus 1 floating holiday. (To give you a sense of this, you'd use the floating day to take the Friday after Thanksgiving off.) Growth: There could be great career growth or you may feel stuck in a rut. For technical and implementation services, you will likely stay in healthcare IT. However, the noncompete severely limits you.

Viewing 112 - 114 of 6,028 Reviews

Glassdoor has 6,304 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.