FedEx Office reviews

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Brian D. Philips

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2K reviews
3.0
Jul 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are excellent (tuition reimbursement program, 401k, consumer perks and discounts, discount gym membership,etc) and the customers make for great career networks. Great place to work while in College. Better yourself career wise cause it take 10 plus years to get any significant promotion in this company.

Cons

Management seems to be trained to hold its staff back from moving up. I make less than $1 more than I did when I first began (per hr) and thats what being with the company for 3 years got me. Now with a college degree and studying for my certifications and working on a Master's Degree, the company still sees no potential in giving me a better position. Its all about who you know. Pay is Horrible for someone using FedEx Office as their sole means of income for more than 2 years! If you get a position here, less than a Manager, DONT MAKE THIS A CAREER advance yourself thought school, certifications, starting ones own company, getting a better job, etc. Monthly bonuses have been done away with so the base pay is all you get.

4.0
Jul 12, 2012

Helping Others

Recommend
CEO approval
Business Outlook

Pros

Happy customers. It feels great when a customer leaves feeling satisfied. I can tell I made a difference for someone. Some people come in with an emergency. THey are stressed and a lot is on the line for them. When you are able to help them out, they are so thankful and treat you really nice.

Cons

Some customers are extremely rude and take out their problems on you.

3.0
Jul 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Work from home. You manage your portfolio of accounts grow sales within the. Challenging but warm leads which makes it nice. Also cold call and hunt new business. Excellent management teams both in Sales and Ops. Very team oriented.

Cons

Team members who produce your work do not always understand how important it is to take care of your customers. They are more worried about front counter at times.

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