FedEx Office reviews

Benefits are not as good as what FedEx Express has although of course less of a physical toll. It is a Retail job, so you will be occasionally working with customers with odd expectations.

The management talent is gone. The managers used to be solid professionals who knew their job and knew all facets of the business. The company, through its poorly executed accountability systems, focus on metrics ad-nauseum, and an over reliance on a zero-defect audit which had dubious and negative effects on revenue drove out the best managers. The company is now resorting to center managers who 2-3 years ago they would never DREAM of allowing to take over a center. The company is on a race towards the bottom with only the team members of last resort taking the management positions that have been vacated by talent. The company started a long and treacherous path towards metric-of-the-week mentality and the notion that managers shouldn't know how to do anything the TM's know. It is definitely showing. The amount of institutional knowledge that has fled the company is absurd. The turnover became such an issue that it was removed as a ranking for determining leadership effectiveness. What sense does it make to have all of your tenured, knowledgeable talent leave when you are a technology and hard skills focused environment?