FedEx Office reviews

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Brian D. Philips

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2K reviews
4.0
Oct 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Great place to work while in school. Some stores are low key, others have draconian managers. Your experience will really depend on your particular store's manager. Management will jump at the opportunity to "write you up." The environment, as a result, wasn't always the best.

Cons

I felt there was little room for advancement (but I wasn't interested in advancing anyway). Management made very clear the budget crunch FedEx was experiencing, and my hours were cut as a result.

3.0
Sep 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Job Security, skills obtained, respect you have for yourself, and respect others have for you. The knowledge obtained will be useful in any environment.

Cons

Its only a job and never a career. The pay is horrible compared to all the work you need to do. Any competent associate will learn everything FedEx Office has to offer in the first year and then the work becomes repetitive, The mental abuse you receive from customers, the inadequate number of associates, and the noise of the machines hammering at your head makes you want to scream and just run away.

2.0
Aug 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexibility with scheduling was good at first. Job security is pretty good, of all the people who no longer work here, only 1 got fired and this is out of about 12 people who left within the last year or two.

Cons

Training is awful as in almsot non existent. Pay is terrible for the amount of work you are expected to do. Benefits are quite expensive and not very good as they were one year ago. Management is incompentent and never want to pull their weight or help out with scheduling gaps. Seniority means almost nothing where I work and they will change your schedule at the drop of a hat and not even tell you about it until they call and ask where you are. Too many audits and changes made on a weekly basis. Every other week it seemed we are being audited and you are expected to have eveything freakishly clean. Customers are also completely terrible to the staff. They will call you names, insult you and expect you to do everything for them without even trying to attempt it themselves.

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