What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 534 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 137 reviews)); "Great boss and coworkers." ((in 76 reviews)); "Great Company and culture." ((in 32 reviews)); "Great Benefits and great Benefits" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 268 reviews)); "Bad management leads to big turn over" ((in 223 reviews)); "Defiantly some really good and really bad managers out there." ((in 139 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 100 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 97 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

FedEx Office reviews

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(2,323 total reviews)

Brian D. Philips

Not enough data to show CEO approval

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Reviews by job title

2K reviews

3.0

Sep 19, 2008

Better Place to work then most, but be careful of what your in for

Production operator

Recommend

CEO approval

Business Outlook

Pros

Great Pay, clean enviroment, simple job

Cons

FedEx Kinko's has poor management and they hold double standards for the management.

1.0

Sep 6, 2008

A Company trying to find it's way.

Manager

Recommend

CEO approval

Business Outlook

Pros

A solid training organization has been built. . Great people in the field. Employees who are dedicated and passionate. Amazing focus on Customer Service. Very smart and talented field employees. New marketing programs, tools and resources now being offered.

Cons

Promotions based more on who you know and the good old boys network. Play golf with the right people and your going to move up fast. Senior Leadership is out of touch with the field. Mission statement says People First but in reality they are just words on a website. Lack of diversity a real concern and turnover rates on the rise again.

3.0

Aug 25, 2008

Good starting point

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

Good opportunity for a first time job seeker to get your feet wet and also experience customer service. Good opportunity to learn on the job. Also if you take initiative the opportunity for a management position is great.

Cons

Not focusing on the long term goal but rather short term. The pay is not great and possible the cause of the big job turnover. The type of customer can be challenging to deal with as they often require jobs done yesterday.

Viewing 2314 - 2316 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

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Better Place to work then most, but be careful of what your in for

A Company trying to find it's way.

Good starting point

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