Is FedEx a good company to work for as a Operations Manager?

Operations Manager professionals working at FedEx have rated their employer with 3.3 out of 5 stars in 1,131 Glassdoor reviews. This is a lower than average score with the overall rating of FedEx employees being 3.5 out of 5 stars. Search open Operations Manager Jobs at FedEx now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at FedEx .

Does FedEx pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at FedEx with 3.6 out of 5 stars based on 1,131 anonymously submitted employee reviews. This is 5.7% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at FedEx.

How happy are Operations Manager professionals working at FedEx?

56% of Operations Manager employees at FedEx would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Operations Manager professionals have also rated FedEx with a 2.6 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.1 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at FedEx?

Package Handler (6512) , Part Time Package Handler (3083) , Courier (1174) , Operations Manager (1101) , Material Handler (942) , Fed Ex Ground Package Handler (855) , Driver (515) , Courier Driver (402) , Delivery Driver (397) , Customer Service Representative (363) , Manager (318) , Warehouse Worker (303) , FT Courier (301) , Account Executive (263) , Truck Driver (248)

What are the pros of working at FedEx according to real employee reviews?

"It's good pay for the experience required which is just a clean drivers required and HS diploma." ((in 3915 reviews)); "Great for people who lie physical activity and to stay busy during the work day." ((in 1464 reviews)); "Good work life balance and flexibility." ((in 699 reviews)); "FedEx Custom Critical (the air expedite department is now in FedEx Express) has a great culture." ((in 576 reviews)); "It was good money early on until they stopped paying their contractors for oversized packages." ((in 529 reviews))

What are the cons of working at FedEx according to real employee reviews?

"Employees come and go frequently due to the difficulty of the job and the poor management." ((in 1703 reviews)); "Long hours for mediocre pay no ac in the summer and no pay for overtime or vacation days and no benifits" ((in 1261 reviews)); "Overall I still enjoyed my time at FedEx and sometimes it just depends on your luck whether you meet a good or bad manager." ((in 929 reviews)); "Poor upper management had its challenges" ((in 355 reviews)); "Only issue is that salary is low for current employees and will never be able to catchup with new hires." ((in 320 reviews))

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FedEx

FedEx Operations Manager reviews

3.3

56% would recommend to a friend

(1,131 total reviews)

Raj Subramaniam

60% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.1

Culture & values

3.0

Senior management

2.6

Work/Life balance

Operations Manager employees have rated FedEx with 3.3 out of 5 stars, based on 1,131 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. FedEx is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Sep 16, 2025

Cost of living raise each year

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits adding value each year

Cons

Changing to contractors and ground takeover

5.0

Sep 3, 2025

Great Opportunites

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Pay is great and they promote within

Cons

Stress levels at peak can be high

5.0

Aug 30, 2025

Good Experience for Those Who Thrive in Fast-Paced Logistics

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and overtime opportunities Strong benefits package (medical, dental, vision, 401k, tuition assistance Job security with a large, stable company Opportunities for advancement and career growth Fast-paced environment that keeps you engaged Strong emphasis on teamwork and safety Well-structured training and development programs Union representation (in certain locations) Exposure to logistics and supply chain operations Recognition programs for performance

Cons

Long and irregular hours, especially during peak season Physically demanding work in certain roles High-pressure environment with tight deadlines Work-life balance can be difficult to maintain Management styles vary greatly by location/leader Limited flexibility in scheduling Advancement can sometimes depend on seniority rather than performance Fast-paced environment may lead to stress or burnout Strict policies and procedures can feel rigid Communication between upper management and frontline employees can be inconsistent

Viewing 22 - 24 of 1,131 Reviews

Jobs at FedEx

FedEx Ground Business Contact (BC) / Operations Manager

FedEx Ground Business Contact (BC) / Operations Manager

FedEx Ground Business Contact (BC) / Operations Manager

FedEx Ground Business Contact (BC) / Operations Manager

FedEx Ground Business Contact (BC) / Operations Manager

Vereinigte Staaten von Amerika

$65K - $75K /yr

(Employer provided)

View job

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FedEx Operations Manager reviews

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