FedEx reviews

3.5

58% would recommend to a friend

(35,574 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,574 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

36K reviews
1.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

FedEx Ground shifts are short which makes it easy to schedule appointments and spend time with family and friends. Package Handlers work shifts that are usually four hours long depending on how many trucks need unloaded/loaded. Part time Package Handlers are also given the option to work more than one shift if they would like, allowing them up to 30 hours a week. FedEx offers package handlers the option to go full time (work two shifts) after the new employee probation period. FedEx also prides itself on working safe and promoting from within with 95% of all management having worked as a package handler. Time off requests are usually always approved as long as there is a good reason for it. Even if they've been turned in after the request cut off date. Raises are given out regularly: Once at 1 month, 3 months, 6 months, 9 months, 12 months, and then yearly.

Cons

It's all about the numbers at FedEx. Package handlers are expected to unload at a base rate of ~1000 boxes per hour plus whatever the manager of the day expects. If you meet their expectations, great! If not, you'll more than likely be threatened to get sent home "if you don't want to do your job". Management has very little patience when it comes to their employees unless you're their favorites. If they like you, you could get away with murder. If they don't like you, there is nothing that can be done to please them and you'll be given the worst trucks in the building to work on. Managers can often be found huddling in the middle of the banks chatting, laughing, and discussing their plans for the evening; outside smoking; or sitting somewhere out of view playing on their phones. There is no climate control in the building except for some fans with the power of a light spring breeze. Be prepared to be dehydrated beyond belief since management looks down on those who take five for a drink. The shift times are never consistent. One day the shift might end at 5:30, the next day it ends at 4:15, the next it's 6:20. It all depends on how many loads there are and how fast the unloaders/loaders can get the job done. While they claim safety is their biggest focus, be prepared to lift 70+ pounds by yourself because stopping to ask for help will just bring your numbers down and get you in trouble; you'll also be questioned why you're not working, be told to work around the heavy boxes, and then be told there's no one to help so just get it done. It's best to just suck it up and do it yourself anyway. Shift start times are always being changed last minute or weekend shifts are added on Fridays without notice. Those who don't get the message are written up for not coming in. Low rate of pay for the work being performed.

3.0
Sep 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Safe, hard to lose job Service works well, so easy to sell Decent Salary Good benefits Not micromanaged Travel benefits Freedom to manage schedule daily as needed

Cons

Bonus structure is limited and often changes to companies advantage Not much salary incentive to move up Boring No visibility to details on compensation during quarter

2.0
Jan 25, 2010
Recommend
CEO approval
Business Outlook

Pros

You're rarely expected to work long hours, unless something blows up. Fairly competitive salaries in an inexpensive location. Keep your head down and your mouth shut and you'll likely stay employed, unless you just happen to be selected in the next layoff lottery. Great place to work if you're female or a minority; corporate policies are very vigilant about discrimination due to race, gender, sexual orientation, etc.

Cons

Morale is pretty bad these days, given recent layoffs (which seemed pretty random) and last year's pay cuts. Lots of corporate Rah! Rah! marketing programs, emails, posters which for most of us actually are very counter-productive. For the 12th time in 13 years FedEx was voted in Forbes' Top 100 Places to Work. The primary reason given that FedEx is so fantastic: this year we get back half of the 401K match they took away with our pay cuts last year. They had just beefed up the match the year before to compensate us for ditching the pension! Depending on where you work, you may be plagued with endless meetings. Very often meetings are held not to get input from participants but to disseminate information that could be easily distributed with an email. There is little room for advancement, in particular technical advancement. The Advisor positions which were created years back might have been used for a more advanced technical position, at least in technical groups, but they are primarily political in nature. Every 'Principal' position - the highest level non-management job - was filled by the buddy system, which is rampant in my particular org. There is a bit of a hivemind here, and individual thinkers are unlikely to prosper. Incompetent and toeing the party line will get you farther than making waves for improvement. Mediocrity is rewarded, while innovative thinking is a crapshoot. There are way too many corporate initiatives, and the company is forever paying some consulting firm gadzillions of dollars to recommend one or the other course of action, but we rarely have follow-through. It keeps these initiatives from doing any real harm, but it wastes a lot of resources along the way.

Viewing 34 - 36 of 35,574 Reviews

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