FedEx reviews

3.5

58% would recommend to a friend

(35,582 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

36K reviews
5.0
Nov 10, 2016

Package Handler

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Part-Time short hours. Working with great people. The managers are super great and don't yell at you like at UPS where it's always Managers vs. Union-Employees. No strict dress code. Part-time health benefits after 1000 hours, financial benefits after 90 days of employment.

Cons

No over-time and they do not have lockers indoor. You have to leave your cell phone in your car or in an outside locker. So if family wants to call you, they have to call the FedEx locations hotline. Which sucks. No discount on Employee Stock Purchase Plan. You have to buy the stocks at full price only fees are paid by the firm.

2.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Benefits (not starting pay), Retirement plan (If you start early enough), Medical, Dental, Vision, Rx. I feel the job is pretty secure.

Cons

Starting Hourly pay doesn't compensate well for the continuous stress level. Literally every single minute of your work day is micromanaged. Management only cares about packages being picked up/delivered on time. That's it! Outdated equipment and technology. Vehicles aren't maintained well mechanically nor kept clean by the drivers. Fedex is vehemently against using technology to improve it's service, such as Garmins for drivers. Routing of pickups does not exist. It's up to the driver to figure out where to go next which can be very difficult for a new driver especially those unfamiliar with an area. Drivers are expected to use just a paper map of an area to learn the streets because Fedex Express thinks this is somehow safer than using a Garmin. Fedex's online service allows customers to print incorrect shipping labels, which then have to be reprinted by the driver. If the powerpad the driver uses knows the label is incorrect, why doesn't the online system know this same information? New drivers in larger stations have little to no chance to get vacation time when they want, even those with 5-10 years on the job as those with seniority get first pick.

1.0
Feb 2, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. benefits are very good. They also have 401k and a pension plan. As well as cellular carrier discounts.

Cons

IT is a joke. systems are very old. Training is awful. HR does absolutely nothing but look to write up or term people. They know absolutely nothing about the 3PL distribution business. People look to stab you in the back. Lie right to your face.

Viewing 76 - 78 of 35,582 Reviews

Glassdoor has 41,199 FedEx reviews submitted anonymously by FedEx employees. Read employee reviews and ratings on Glassdoor to decide if FedEx is right for you.