Fidelity Investments reviews

Fidelity used to be a champion for their associates but after requiring employees to work remotely for over 2 years that came to an abrupt end in favor of real estate value. Associates stepped up to make Fidelity look good and maximize profits when the pandemic started, pivoting to working at home at a moments notice only to be bullied to return to the office and micromanaged despite the overwhelming request of associates to remain remote. Gone is the autonomy and flexibility as "Big Brother" started watching your every badge swipe. Go ahead take PTO during a Connect Week, but be prepared to have to make those days up in the office. The required in-office attendance wasn't really helping with collaboration, associates kept earbuds in and to themselves anyway and still attended all meetings virtually. Associates who moved hundreds, or even thousands of miles away from a Fidelity campus were not exempt from the Connect Week requirements forcing many great associates to leave the company.

Your pay will be low unless your are in sales. Service used to get paid well if you worked your way to the top, however, Fidelity recently restructured variable compensation and top performing reps are taking up to a $10,000 pay cut. While they cut your pay they are asking you to do twice the work by consolidating roles and drastically increasing calls per hour expectations. Expect to handle complex problem resolution on matters like alternative investments, international wires, or incorrect cost basis research all while taking 7 calls per hour. You will get paid around $50,000 for practically handling every aspect of service for all clients and financial consultants who very likely know less than you but get paid over twice as much. In summary the pay is low, the goals are practically (now) unattainable, job security is not the best.