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Fidelity Investments

Engaged Employer

Fidelity Investments reviews

4.1

80% would recommend to a friend

(18,315 total reviews)
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Abby Johnson

85% approve of CEO

78% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,315 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

18K reviews
1.0
Sep 20, 2017

Poor technology practices

Recommend
CEO approval
Business Outlook

Pros

The 401k in the USA is pretty good. You should get a return above 6% of thereabouts. No reason you won't have over $100k in your 401k account after 5 years. This is the only pro to working at this company.

Cons

If you're looking for a technology position, I would go to a technology company. Fidelity is a financial services company first, and as a result they have some questionable practices. They have their own version of agile which just doesn't work. Be prepared for hour long stand ups in the morning, project managers that are not technical and fail to keep track of meeting minutes. From a salary perspective Fidelity is way behind technology companies. I left a senior position in Fidelity, and joined a junior position in a technology company. My salary went from $74,800 to $120,000. Once you get to senior in Fidelity, the path to principal, manager, director and above is almost non-existant these days. Your promotion path is not based on job performance, it is based on putting the time in with the group you're with. This much was admitted to me in my review meetings. If you join as a senior or get promoted to senior and want to be promoted to principal be prepared to put in more than 5 years before even being considered for it, and chances are the company will use a down turn in the economy as a reason for not giving you the promotion you deserve. If you're near retirement you'll be fired so the company can save money by not giving you a full retirement package. I know a lot of people that this happened to in 2008, and again recently. The company keeps changing direction. When I joined in 2007 teams were organized by function - developers, testers, etc. Recently they re-organized by product. You can be sure in another 6 - 8 years they'll go back to being organized by function after an independent consultant comes in and makes the case for it. Every 8 years the company sheds around 10 - 25% of their staff - most of them are the people it pays the most.

1.0
Apr 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Job security - second to none. Working in Finance and providing guidance or customer service is a job that only gets more secure as the economy gets worse.

Cons

Completely undervalued - we were told for over 1 year that we would get raises and we did not. All the other groups in my business function received pay raises, and 3 or 4 other functions in the company did the same job as my group, and they got paid 20-50% more. The only time I felt like anyone cared that I was working my tail off was when I announced that I was quitting. Overworked - you are tethered to your phone, and you are required to take inbound calls constantly. It is a call center. "Sales" - you are consistently told that you are in a sales function, you have a quota to hit, and you are held to metrics. However, you have no control over what phone calls you take or what customers you talk to, and the environment and pay are not reflective of a sales function. Pay - the pay was pathetic compared to the rest of the industry/rest of the company. Budget cuts - we were not allowed to work overtime, but our sales goals were raised. Inconsistency - calls were transferred to my function by other sales roles. Those sales roles had very little idea what customers needed or wanted, and we were restricted from giving any type of pushback. We were required to take all calls that came to us, regardless of whether the customer's questions were in our job description. Promoting based on politics - I saw multiple instances of people getting promoted that did not deserve the job. There was an explicit instance that I witnessed where someone was hired into a position because they were a woman, even though they were less qualified than another candidate (who happened to be male) - management made an explicit comment that they wanted to hire a woman to the position.

1.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Licensing, Hybrid Schedule, Ok Pay, Pay your loans and tuition

Cons

Employee Sentiment internal surveys have decreased for years, Micromanaging, Red Tape for every decision, Not enough pay, Zero real career progression, Constantly lied too, software is decades out of date. I have 8+ years of experience in financial management, an MBA, graduated school on deans lists, amongst other professional and personal achievements and I'm constantly told no to even analyst level positions. My managers have had less work experience than my management experience. Fidelity will force you to start at the very bottom and your past and education will not let you skip rungs, not unless you come from Ivy league and move to the Boston location, assuming they even talk to you. They preach how everyone one is accessible and the recruiters are there to help you move, yet they will ignore you messages or just tell you they cant help. I'm actively looking elsewhere

Viewing 61 - 63 of 18,315 Reviews

Glassdoor has 21,150 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.