Fidelity Investments reviews

The training itself was horrible, Fidelity does a terrible job in teaching this program. The management is helpful at all... They are more about the program expanding instead of individual trainee's learning. Such a sad program. If you have multiple offers, I would think deeply when considering this one.

Been here for 3 years. "promoted" 3 times. Fidelity Micro-manages its employees like McDonald's. 100% phone job. Want to go to the bathroom? Need to leave a note in regards to a customer issue? Need to talk to your manager for a moment? (you get the pattern) Too bad, it will eat into your phone statistics since they measure how many seconds of every minute you're actually on the phone and report it to you every morning. FORCED over time for 10 months out of the year (i.e kiss your weekends goodbye) even though on the interview they claim it's just for 1-2 months. All career development (which they don't stop talking about due to fear of the very high turn-over they have) is being concentrated around your ability to stay on the phone for the rest of your career (unless you want to be a manager of a phone team). I honestly don't know one employee that is not actively looking for a different job.