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Fidelity Investments

Engaged Employer

Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,371 total reviews)
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Abby Johnson

84% approve of CEO

78% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,371 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

18K reviews
1.0
Oct 7, 2021

Burnout pending

Recommend
CEO approval
Business Outlook

Pros

Great benefits, PTO, 401k, Healthcare plans.

Cons

The job itself puts associates in major burnout. Company too focused on metrics, some that are contradictory. You are stuck taking calls all day long. Management was especially terrible. My manager quite literally guilt tripped me for asking for bereavement when my grandmother passed away just because I asked while I was on vacation and claims that his Management would say vacation should have been enough time to grieve.

3.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good. 401k match, profit sharing, health benefits. All great. Pretty generous PTO, especially after you have been there a while. The base pay is okay.

Cons

Fidelity can be great. It depends on two things: what department/role you are in, and your manager. My major complaint about WPC is that people who play the game and burn through calls get promoted and those who spend time with clients don’t. You are not encouraged to spend time and plan with a client. You are supposed to get your tool clicks, uncover assets and send a referral to a branch. It has developed a culture of work 12 hour days to get your numbers, or cut corners. Also, they required mandatory overtime on Monday’s and Friday’s for over 6 months. Demanding total flexibility from all reps and continually asking for more, more, more. But good luck using your PTO. Some managers will act like you are stealing PTO hours from their own bank when you ask. The “COVID relief days” they offered were total BS as well. Their policy stated you could use it for anything that required “flexibility” during the pandemic. However, most managers would only let you take it if you were sick COVID.

1.0
May 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Great health care and time off benefits, but you'll need the mental health benefits and the time off to actually get some rest from the constant grind

Cons

Tons of required overtime, no breaks for lunch, culture of tearing everyone else down around you to get ahead, micromanagers, forget about the client and their needs it's all about numbers even though they are constantly stating otherwise.

Viewing 187 - 189 of 18,371 Reviews

Glassdoor has 21,214 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.