Fortinet Technical Support Engineer reviews

4.0

71% would recommend to a friend

(155 total reviews)
avatar

Ken Xie

87% approve of CEO

79% positive business outlook

Technical Support Engineer employees have rated Fortinet with 4.0 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Fortinet is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

155 reviews
5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- Supportive team culture with solid onboarding and training before handling live cases - Free exam vouchers and encouragement for continuous learning - Broad exposure to both networking and cybersecurity - Hands-on troubleshooting across varied customer environments, which accelerates technical growth

Cons

- Limited home-office flexibility (typically only 1–2 days per week) - Open office environment can be noisy at times

Viewing 4 - 6 of 155 Reviews

Glassdoor has 3,330 Fortinet reviews submitted anonymously by Fortinet employees. Read employee reviews and ratings on Glassdoor to decide if Fortinet is right for you.