Foundever Customer Service Representative CSR reviews

4.2

84% would recommend to a friend

(1,408 total reviews)
avatar

Laurent Uberti

89% approve of CEO

79% positive business outlook

Customer Service Representative (CSR) employees have rated Foundever with 4.2 out of 5 stars, based on 1,408 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The job it remote so you can work from home.

Cons

Very unorganized, a supervisor forgot to mute herself while she was talking poorly about a newer agent, they had all of our passwords and usernames wrong and then rushed us through training once we got it.

avatar
Foundever Response
6mo
Direct feedback like yours helps us stay aware of where expectations aren’t being met.We understand how impactful the onboarding process and support structure can be. Your feedback has been noted and will be shared with the appropriate leadership teams. We strive for professionalism and support at every level, and we continue to offer a wide range of remote opportunities throughout the U.S. We wish you the best in your future endeavors. Jasmin at Foundever
Viewing 88 - 90 of 1,408 Reviews

Glassdoor has 24,705 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.