Foundever Customer Service Representative CSR reviews

4.2

84% would recommend to a friend

(1,408 total reviews)
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Laurent Uberti

89% approve of CEO

79% positive business outlook

Customer Service Representative (CSR) employees have rated Foundever with 4.2 out of 5 stars, based on 1,408 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home. The management I had was great, this was them as a person and nothing to do with Foundever.

Cons

Min wage for those who have worked three decades or more, you're a number, not a human.

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Foundever Response
6mo
Thank you for sharing your feedback. We’re glad to hear you appreciated the flexibility of working from home and had a positive experience with your management team. We understand your concerns regarding compensation and feeling valued, especially given your extensive experience. We do regular market analysis to ensure we stay competitive with wages. We appreciate this feedback and will be sharing your experience with our team. Kim at Foundever
Viewing 91 - 93 of 1,408 Reviews

Glassdoor has 24,705 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.