Foundever Customer Service Representative CSR reviews

4.2

84% would recommend to a friend

(1,406 total reviews)
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Laurent Uberti

89% approve of CEO

79% positive business outlook

Customer Service Representative (CSR) employees have rated Foundever with 4.2 out of 5 stars, based on 1,406 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

it's a job i guess

Cons

it's a call center and people quit almost everyday, the progressive campaign got reduced a 50%, and then started hiring more people paying less

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Foundever Response
1mo
Thank you for taking the time to share your feedback and perspective. I understand that workplace experiences can vary, and feedback regarding communication, staffing, and career growth is important as teams continue working to support associates across different programs and environments. Foundever encourages associates to ask questions, share feedback, and raise concerns through leadership discussions, MAX, and People Services so teams can continue learning and improving. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for sharing your experience. Jasmin at Foundever
Viewing 25 - 27 of 1,406 Reviews

Glassdoor has 24,672 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.