Item: Foundever
Rating: 2
Author: Tech Support Representative

Question 1

Is Foundever a good company to work for as a Tech Support Representative?

Accepted Answer

Tech Support Representative professionals working at Foundever have rated their employer with 4.3 out of 5 stars in 68 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Tech Support Representative Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Foundever.

Question 2

Does Foundever pay Tech Support Representative employees well?

Accepted Answer

Tech Support Representative professionals rate their compensation and benefits at Foundever with 4.3 out of 5 stars based on 68 anonymously submitted employee reviews. This is 15% better than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Foundever.

Question 3

How happy are Tech Support Representative professionals working at Foundever?

Accepted Answer

74% of Tech Support Representative employees at Foundever would recommend their employer to a friend. This rating has increased by 17% in the past 12 months. Tech Support Representative professionals have also rated Foundever with a 3.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 4.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4424), Customer Service Representative (CSR) (1505), Customer Service Professional (761), Customer Service Agent (697), Customer Service (425), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (260), Learning Specialist (202), Operations Manager (199), Technical Support (179), Call Center Representative (155), Quality Analyst (140)

Question 5

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"Work from home position was good and able to switch shifts" ((in 1061 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 641 reviews)); "Training was good and explained what the job duties were and how to do well in your job." ((in 471 reviews)); "Environment is good and Benefits" ((in 463 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 352 reviews))

Question 6

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1166 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 796 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 239 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 140 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 125 reviews))

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