Gartner reviews

3.8

70% would recommend to a friend

(9,356 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
May 23, 2022

Used to be a good company

Recommend
CEO approval
Business Outlook

Pros

Fast growth - very high margins

Cons

They don't pay what the market offers for tech. ONLY thinks about shareholders and stock, not about the customer (which used to be the opposite). Upper leadership is WAY out of touch with the sales teams. Gartner is show me what you have done for me lately and will easily fire you if you don't hit sales numbers. Review the average years in role for sales and you will see if its VERY low and should scare you as they have nearly a 40 percent churn rate... If you have other options go that direction as you will be there less then 2 years based on there tenure of sales.

1.0
May 1, 2022

Ruthless leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their HR research and advisory is amazing.

Cons

Ruthless leadership, and no people focus despite being a people company. Their internal HR function is a disaster, which is ironic, given how good their HR research is.

2.0
Mar 9, 2022

Not What it Once Was

Recommend
CEO approval
Business Outlook

Pros

Gartner has an extremely supportive environment with almost no in-fighting, backstabbing, or corporate politics (at least at the analyst level). Every other analyst I ever dealt with truly wanted to help and for me to be successful. Gartner's hiring process is extremely painful but, in my experience, resulted in excellent hires. The knowledge and skill-level of analysts is top-notch (at least in the group and division I was in). Gartner offers decent benefits that are not too expensive.

Cons

Unfortunately Gartner has diminished from what it once was. The amount of research done (already lower when I joined) dropped off significantly during my tenure to the point where now there is essentially no research done at all. Analysts (again, in the division I was in) seem to be considered call-center agents with the desire being to handle as many phone inquiries as possible (over 500 inquiries per year is not at all uncommon). There is minimal reward for the effort you put in with low base pay and a yearly bonus (and you must be employed on the bonus payout date - it doesn't matter if you worked the entire previous year). While the yearly bonus is nice it does not make up for the significant level of under-pay based on current industry pay rates (my base pay increased by mid-double digits when changing jobs). There is limited room for advancement within Gartner. There are two basic tracks, you can remain an analyst and move up that track. With each promotion (should you be able to achieve them - the requirements seem to be kept secret) you are expected to do more, contribute more, etc. You can move to management but, unfortunately, management at the team and few steps above levels are basically resource managers. Team managers seem to have basically zero ability to affect anything other than saying "thanks and good job". Employees are competitively ranked against each other so no matter how well you perform your bonus, pay raise (which are generally low single digits), and promotions are dependent on how everyone else in your team and larger division perform.

Viewing 301 - 303 of 9,356 Reviews

Glassdoor has 10,199 Gartner reviews submitted anonymously by Gartner employees. Read employee reviews and ratings on Glassdoor to decide if Gartner is right for you.