2.0
Oct 23, 2018
Recommend
CEO approval
Business Outlook
Pros
Gartner has built its reputation on the IT/Supply Chain/Marketing Side where they are best in class for the advisory services they provide and they are a well recognized name that opens doors when you're trying to win new business.
Cons
Through the acquisition of CEB, they have tried to bring the Gartner model to CEB. It is going through a lot of growing pains right now with a lot of internal complexity. The programs at CEB don't have the depth or the support they need to be sold at a world class level like Gartner's legacy business. They are trying to get there, but it takes time. The deal pace has not been what they anticipated, and it will take a lot of effort to get there.