Strong global brand, weak local management
Pros
Strong brand, respected analysts and research. Solid financial performance YoY Comprehensive training programme for new hires Great perks for high performance
Cons
HK office like most other Gartner locations is basically a sales office. Therefore the majority of staff are sales. Despite the comprehensive training provided for new sales hires. Selling Gartner requires certain qualities and there is relentless focus from management on sales performance. Normally after 6 months, it is obvious whether the person will be successful or fail. The result is an unbelievable high turnover of staff. When new staff come in they are given the most risky accounts, this does not help the turnover rate either. Management lack experience in actual managing. Generally they promote or bring in high sales performers to become country managers, which is flawed as being good at sales does not automatically mean you can manage people and run an office. This is another contributor to why people leave.
