Gartner reviews

3.8

71% would recommend to a friend

(9,332 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is okay, and you'll make some great friends by bonding over the challenges you're all facing.

Cons

The management is appalling. Your direct manager and their manager will have got to where they are by stepping all over people and taking you for granted. If issues arise, they never blame management errors and always find a scapegoat to take the blame. The culture centers around self-interest. Some of your colleagues will become good friends, and the rest of them will go out of their way to make your life harder because they're competing with you. At other companies, HR is there to help and support its people. Here, HR works for management and anything you tell them goes back to management. That'll then be used against you. Career progression is non-existent. If you ask for promotion or a pay rise you'll get told you're better off not asking. Benefits are uncompetitive in comparison to other similar companies.

2.0
May 7, 2021

All about the Brand

Recommend
CEO approval
Business Outlook

Pros

Gartner tries to hire only exceptionally talented people, so it was really nice to work with a high caliber of peers and colleagues. It's a reputable brand.

Cons

Gartner pays sales people a pro-rated commission rate until a certain percentage of variable comp is reached. This is always a surprise to every new hire, and depending on when your portfolio's existing business renews, you could have small commissions until Q3/Q4. Leadership is all born from within Gartner, so their vision is very narrowed of how to manage a healthy sales organization. The culture has continued to decline over past year, and the sales management approach is intense micro-management of your every client email and presentations. If you are a sales person early in their career, this type of coaching may benefit you to cut your teeth. It's a great product but their research is only strong in specific areas. The product marketing team has made it very difficult to sell higher-priced products that clients would truly value and be easier to retain business. Their product model is "group membership" removing ability for clients to buy just one research license. Clients have grown frustrated. Gartner leadership is all about their brand, and not their people. People are extremely dispensable, and the churn for sales, delivery teams and HR is very high globally.

1.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Moderate to Decent work life balance

Cons

The entire leadership is washed up ex-McKinsey folks. It's not client services, it's a straight up call center. They aren't concerned about business. Only metrics. 'Mission over Metrics' is the biggest lie that they'll tell you on the first day. Its always, let me repeat ALWAYS metrics over everything. Hostile work environment. If you dont hit your metrics, you'll be given warning that you'll get fired. No discussion on why it happened. All the success measures are decided on whims. They got a dream that you should hit 80% here, 90% there. No backing data to support these assumptions. No learning. It's just a fancy call center.

Viewing 94 - 96 of 9,332 Reviews

Glassdoor has 10,172 Gartner reviews submitted anonymously by Gartner employees. Read employee reviews and ratings on Glassdoor to decide if Gartner is right for you.